Scentsations Gifts & Candles

Our Policies

We'll explain our current business and ordering policies on this page.

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Shipping and Handling

We will attempt to ship your order as soon as we receive it.

We offer the following shipping methods:

Standard UPS Ground
UPS Second Day
UPS Overnite

Shipping charges are determined by the weight of the package, destination and the type of shipping you request.  This will be provided to you before we ship the package and will be charged to your credit card.  Your cost will never be higher than standard UPS rates.
 

Store Hours
 
The store is open from 9:30 a.m. to 5:00 p.m. on Mondays and Saturdays and from 9:30 a.m. to 5:30 p.m. on Tuesday thru Friday.  We are closed on Sundays.
 
Extended hours during November and December will be posted on this web-site.
 
 
 
 

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Customer Appreciation Program
 
We e-mail Gift Certificates to customers who meet certain spending levels when they visit the shop or order via the internet or by phone.  To receive a $10 certificate, spend over $100 during a single visit. 

 
Refunds
 
Store credit is granted on returns if the product is returned in unused condition within 30 days of the date of purchase and the customer presents a purchase receipt.
 
Sale Items
 
No refunds or exchanges on sale or discontinued items.
 
Special Orders
 
Pre-payment is required before the order can be placed. 

Do you have any questions? Send us an e-mail at:

scentsationgifts@verizon.net

Scentsations * 4001 Kennett Pike * Greenville, Delaware * US * 19807