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Frank Canna, Mirror Finish Detailing
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Saturday, December 22, 2007

creating an image and reputation

You only get one chance at creating an image of what your business represents in the marketplace. And at the same time you also only get one reputation too. When it comes to running a profitable business it is not a good idea to try to be all things to all people. That approach makes it very difficult to maintain a clear image of how your business is identified in the marketplace. It is the difference between being thought of as a car wash compared to a detailing business. Hey, I knew from the beginning that I wanted to have no association with being thought of as a car wash. That's why even to this day I never list on any of my printed materials that I wash the car prior to detailing. It's just taken for granted. It is really up to you to find a need and fill it. Personally, I have found that it is much better in the long run to do one thing and do it right.

 

Frank Canna

Mirror Finish Detailing

Williamstown, NJ

22 dec 07 @ 7:17 am

Wednesday, December 5, 2007

wintertime mobile detailing
As we all know, most businesses are affected by seasonal changes and the daily operations should be adjusted accordingly. Just like a farmer would not be able to go out there and plow their fields when the ground is frozen, those of us in the Northern States also see a slow down in the mobile detailing business during the winter months. It is all part of the business cycle. Here in New Jersey, unless December is unusually cold, I can remain rather busy up until the holidays. However, by the time January and February arrive, it is just way too cold to get anything done outside. Although I usually have a few customers on standby, just in case we do get a few days of a warmup.
 
I use those cold winter days to catch up on some much needed business activities; such as updating newsletters, flyers, business cards and making changes to my website. I also get a chance to work on all of those antique and classic cars that are stored indoors at the customers' location. There is nothing better than going out the door on a cold winters day, only to end up in a nice warm heated garage working on an old-time collector car. It is a day like that when I get to thinking that I should be paying my customer, instead of them paying me, just for giving me a chance to get out there and do some detailing on a cold snowy day. I also take care of detailing a few boats that are stored indoors. That is another way I keep busy detailing in winter. What I especially like about detailing cars and boats indoors in winter is that you can really slow down, relax and take plenty of time knowing that you have got all day to keep out of the cold. It is one of the true benefits of detailing in winter. Before you know it, the days start to get longer, the snows begins to melt and the cycle starts all over again. That's what business is like for me in the winter.
 
Frank Canna
Mirror Finish Detailing
Williamstown, NJ
5 dec 07 @ 1:02 pm


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Williamstown, NJ
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