OBJECTIVE
Obtain an Information Technology Administration position with a leading technology company.

 

SKILLS
Can demonstrate expertise in all Microsoft Operating Platforms. 9 years experience in installing, configuring, customizing, securing and supporting Microsoft server operating systems. Experienced with all Microsoft Office applications. Experienced with building, configuring, and maintaining ISA 2000 Firewalls and Proxy 2.0 Servers. Trained to provide technical support for Intrusion Detection System (IDS) and vulnerability assessment. Provided technical support and guidance in infrastructure design, installation, implementation, operation, maintenance and security of Microsoft Active Directory, Microsoft Servers (NT, 2000, Advanced Server, IIS, SQL) and Windows workstations (NT, 2000, XP or greater). Experienced with building and configuring Microsoft Exchange 5.5 and 2000 Servers. Experienced with building and configuring Microsoft SQL 6.5, 7.0, and 2000 Servers. Experience with UNIX and Linux. Experienced with Novell 4.11 and 5. Experienced with Citrix Metaframe. Evaluated and recommend hardware and software enhancements, configured Microsoft servers and troubleshot configuration and integration problems. Provided input to the design and implementation of Fast Ethernet networks to meet network needs. Provided deskside support. Experienced with building, repairing, and configuring computers. Provided client support for Lotus Notes 5. Expert in setup and configuration of wireless networks.

 

A+, Network+. Security+, MCDST, MCP

 

EDUCATION
Strayer University Alexandria, Virginia

Bachelors of Science, Computer Networking  06/2006, Cum Laude.
Associate in Arts Diploma, Computer Networking  06/2004, Cum Laude. GPA: 3.67 on a 4.0 scale.

 

10/1998 to 1/2000 Computer Learning Centers, Inc. Alexandria, Virginia
Diploma, Networking Engineering and Management. Summa cum Laude. GPA: 3.29 on a 4.0 scale.

 

EXPERIENCE
11/2005 to Present   DHL Express                       Sterling, Virginia
Field Engineer, ITS-Front End Services
Member of Field Engineering Services supporting DHL Express world-wide.  Experience troubleshooting Microsoft Outlook 2003, AS400, and Off the self applications in a Windows XP Professional, and Windows 2000 environment.  Managed Windows 2000 and 2003 file servers. Expertise in computer diagostics and computer repair. Extensive experience with Dell and HP business desktop and notebook repairs.