Shipping Options
We offer the following shipping options:
$10 Shipping Fee within a
10 mile radius of our Maplewood, NJ location.
(Applies to the Chiminea and Fire pit products on this site)
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Free Shipping on orders over $99.
(Some exceptions apply where noted)
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This is the option used for mostly all products we offer. It
is for items that are under 150 lbs. and are deemed by us to be safe to ship through the ground shipping process.
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Some of our items are either too heavy to ship via UPS or contain fragile
material such as slate tiling and will not withstand ground shipping. These items must be shipped via truck. Contact us by email for a shipping quote as some companies just charge the maximum rate.
We would rather give you your actual shipping cost.
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Payment Methods
If Carletta's Corner delivers, we can accept CODs. Otherwise,
we accept checks, money orders and credit cards through Paypal.
If you pay by check, your order will ship 5-7 business days after
we receive your check.
Sales Tax
Sales tax must be collected for all orders shipped to New Jersey.
Return Policy
Carletta's Corner has a money back guarantee on products returned within
10 days. This is when the merchandise is returned in saleable condition. Beyond 10 days a 30% restocking fee will
be applied. Please contact us (email is best) to obtain an RMA (return merchandise authorization) number. If
the package is refused or returned without out issuing an RMA # or without the RMA # on it, the restocking fee will be
applied. Please note: All returns must be in their original carton with all packing material intact. All returns must
be sent freight prepaid and insured. If the item is damaged, contact us to see if we can send a replacement part but
if that's not possible, an exchange will be made or credit issued. Original shipping charges will not be refunded.
Delivery and Damaged Shipments:
- Fully inspect all deliveries before signing the receipt.
- Write down any visible damage such as box crushed, torn, creased and other
circumstances about the delivery.
- If you find concealed damage, save the carton and packaging material.
Call or email immediately at (973) 378-2028; info@carlettascorner.net. If you reach our voicemail, please leave a message and you will be contacted
promptly.
Thanks!
Privacy Policy
Contact information including email address, telephone number, address, etc.
which is provided by the user is used solely for the purpose of completing the order. This includes information pertaining
to gift recipients.
