Standard Operating Procedures

For

FIRE

HAZ-MAT

EMERGENCY OPERATIONS

Under the National Incident

   Management System (NIMS).

 

Developed by the DHS/SFM Emergency

Response Division.

 

 

 

COMMAND STANDARD OPERATING PROCEDURES

 FOR FIRE & HAZARDOUS MATERIALS EMERGENCY OPERATIONS

 

 


SECTION                                                                                       PAGE

 

Introduction ____________________________________________               1

Purpose and Scope _____________________________________                1

Command Overview ____________________________________                1

Command Procedures __________________________________                3

Responsibilities of Command ___________________________                3

Functions of Command _________________________________               3

Establishing Command _________________________________               4

Radio Designation ______________________________________               5

Brief Progress Report ___________________________________               5

Command Options _____________________________________                6

Transfer of Command __________________________________                 8

Rules of Engagement ___________________________________               10

Staging ________________________________________________                11

General Information ____________________________________               13

Benchmarks ___________________________________________                14

Command Staff _________________________________________               16

Command Structure Overview____________________________              17

Incident Types Based of Five Levels of Complexity___                       17

Basic Organization _________________________________                      19

Groups, Basic Operational Approach ________________                      20

Expanding the Organization; Branch Officers ________                     23

Expansion to Major Operations (Unified Cmd) ________                    25

Command Staff Positions __________________________________           28

General Staff Positions _____________________________________         31

Logistics Section _____________________________________                   31

Planning Section _____________________________________                   31

The Planning Process _________________________________                  33

Operations Section ___________________________________                   39

Finance/Admin Section ______________________________                   42

Information & Intelligence Section ____________________                   43

Area Command ____________________________________________          45

Emergency Operations Center _____________________________           46

Multi-Agency Coordination Entities ________________________           46

Incident Management for Hazardous Materials Incidents ____         47

NIMS Glossary of Key Terms _______________________________           57              

 

 

INTRODUCTION:

 

            The application of sound management principles to any undertaking that requires the coordination of various resources is paramount to the success of that undertaking. This concept is applied to our personal and professional lives every day. We manage our personal budgets, our own time, and many other aspects of our own lives. Professionally we also manage our manpower and apparatus, the activities of our working days, our budget, and our goals and objectives. We do this by applying the basic textbook management principles of planning, directing, organizing, coordinating, communicating, delegating, and evaluating.

 

            So should it be with emergency operations. The major difference between routine, day-to-day management and emergency management is the timeframes for gaining control of the situation. Emergency operations still require the management of resources, goals and objectives, and activities in order to ensure a satisfactory outcome. In other words, emergency operations still require planning, directing, organizing, coordinating, communicating, delegating, and evaluating. Therefore, the same management process applied to our routine everyday operations can, and should, be applied to emergency operations.

 

            This standard operating procedure clearly spells out the incident scene management process. It adopts the management principles previously mentioned and, because of its modular concept, it can be applied to any incident regardless of the type or magnitude of that incident. As a function-specific tool rather than a rank-specific one, it is equally adaptable because anyone can fill any position assuming appropriate training for that position.

 

            It shall be a matter of department policy that all personnel are familiar with this standard operating procedure and fully functional in any position which he/she might reasonably be expected to fill.

 

PURPOSE AND SCOPE:

 

            The ____________________________________ responds to a wide range of emergency incidents. In order to effectively manage personnel and resources and to provide for the safety and welfare of personnel, we will always operate within the Incident Command System at the incident scene. This procedure identifies the Standard Operating Procedures to be employed in establishing Command and all the components of the Incident Command System (ICS).

 

            The Command SOP is designed to meet or exceed the requirements of the National Incident Management System as outlined in _______________ County Ordinance __________________________________.

 

COMMAND OVERVIEW:

 

            Incident Commanders have the authority and flexibility to modify procedures and organizational structure as necessary to align with the operating characteristics of their specific jurisdiction or to accomplish the mission in the context of a particular hazard scenario.

 

            The incident commander should always integrate fire fighter and other emergency responder’s health and safety considerations into the command process. This integration ensures that safety will always be considered and will not be reserved for unusual or high-risk situations when the incident commander is under a high degree of stress. An incident action plan that addresses responder safety should be a routine function of command.

 

            Early evaluation enables the incident commander to consider current conditions in a standard manner and then predict the sequence of events that will follow. The consideration of responder safety should be incorporated into this evaluation and forecasting.

 

            Effective communications are essential to ensure that the incident commander is able to receive and transmit information, obtain reports to maintain an awareness of the situation, and communicate with all component parts of the incident organization to provide effective supervision and controls.

 

            Strategic decisions establish the basic positioning of resources and the types of functions they will be assigned to perform at the scene of a fire or emergency incident. The level of risk to which members are exposed is driven by the strategy; offensive strategy places members in interior positions where they are likely to have direct contact with the fire or hazard, while defensive strategy removes members from interior positions and high-risk activities. The incident action plan is based on the overall strategy and drives the tactical assignments that are given to individual or groups of companies/crews and the specific functions they are expected to perform. Risk identification, evaluation, and management concepts should be incorporated into each stage of the command process.

 

            Tactical-level management component people are command agents and are able to both monitor companies/crews at the actual location where the work is being done (geographic) and to provide the necessary support (functional). The incident commander uses a tactical-level management unit as off-site (from the command post) operational/communications/safety managers-supervisors. The incident commander uses the incident organization along with communications to stay connected. As incidents escalate, the incident management system should be utilized to maintain an effective span of control ratio of 3-to-7.

 

            The incident commander should routinely evaluate and re-evaluate conditions and reports of progress or lack of progress in reaching objectives. This process will allow the incident commander to determine if the strategy and attack plans should be continued or revised. The failure to revise an inappropriate or outdated attack plan is likely to result in an elevated risk of death or injury to emergency responders.

 

            Effective command and control should be maintained from the beginning to the end of operations, particularly if command is transferred. Any lapse in the continuity of command and the transfer of information increases the risk to emergency responders.

 

            The following procedures further expand on this overview. All personnel shall review the entire procedures and must demonstrate proficiency and competence before commanding an operation.

 

COMMAND PROCEDURES:

 

        Fix the responsibility for Command on a certain individual through a standard identification system, depending on the arrival sequence of members, companies, and Command officers.

        Ensure that a strong, direct, and visible Command will be established from the onset of the incident.

        Establish an effective incident organization defining the activities and responsibilities assigned to the incident commander and the other individuals operating within the Incident Command System.

        Establish measurable objectives to ensure fulfillments of incident management goals.

        Provide a system to process information to support incident management, planning, and decision making.

        Provide a system for the orderly transfer of Command to subsequent arriving officers.

 

RESPONSIBILITIES OF COMMAND:

 

            The Incident Commander is responsible for the completion of the tactical objectives. The tactical objectives (listed in order of priority) are:

 

        Remove endangered occupants and treat the injured.

        Stabilize the incident and provide for life safety.

        Conserve property

        Provide for the safety, accountability, and welfare of personnel. This priority is on-going throughout the incident.

 

The Incident Command System is used to develop strategic objectives and to facilitate the completion of the tactical objectives. The incident commander is the person who drives the Command system towards that end. The incident commander is responsible for building a Command structure that matches the organizational needs of the incident to achieve the completion of the tactical objectives for the incident. The function of Command defines standard activities that are performed by the incident commander to achieve the tactical objectives.

 

FUNCTIONS OF COMMAND:

 

            The functions of Command include:

 

        Assume and announce Command and establish an effective operating position Command Post.

        Rapidly evaluate the situation (size-up)

        Initiate, maintain, and control the communications process.

        Identify the overall strategy, develop an incident management plan, and assign units and personnel consistent with plans and standard operating procedures.

        Develop an effective Incident Command organization.

        Develop Incident Action Plan (IAP).

        Ensure safety of on-scene personnel.

        Review, evaluate, and revise (as needed) the Incident Management plan.

        Authorize release of information to all media operations.

        Coordinate activities of outside agencies.

        Provide for the continuity, transfer, and termination of Command.

 

The incident commander is responsible for all of these functions. As Command is transferred, so is the responsibility for these functions. The first five (5) functions must be addressed immediately from the initial assumption of Command.

 

ESTABLISHING COMMAND:

 

            The first fire department member or unit to arrive at the scene of a multiple unit response shall assume Command of the incident. The initial incident commander shall remain in Command until Command is transferred or the incident is stabilized and Command is terminated.

 

One or two company (unit) responses that are not going to escalate beyond the commitment of these companies do not require a formal activation of the Incident Command System (as on-scene report with the assumption of Command). The first arriving unit or officer will, however, remain responsible for any needed Command functions. Examples would include:

 

        Still assignments

        Special duty assignments.

        Any EMS response requiring only one or two companies.

 

The first arriving fire department unit initiates the Command process by giving an initial radio report.

 

The Radio Report shall include:

 

        Unit designation of the unit arriving on the scene.

        Announce how many personnel are on scene.

        A brief description of the incident situation (i.e., building size, occupancy, hazmat release, multi-vehicle accident, etc.)

        Obvious conditions (working fire, hazmat spill or leak, multiple patients, etc.)

        Brief description of action taken.

        Declaration of strategy (for structural fires this would be declaring an offensive or defensive mode).

        Any obvious safety concerns.

        Assumption and identification of Command.

        Assume and announce accountability location.

 

Example:

 

For an offensive structure fire –

“Unit 811 is on scene with 4 personnel with a two story residential structure working fire on the second floor. Unit 811 is laying a supply line and going in with a hand line to the second floor for search and rescue operations. This is an offensive fire attack. Unit 811 will be 7th Street Command.”

 

For an defensive fire –

“Unit 811 is on the scene of a medium size warehouse fully involved with exposures to the east. Unit 811 is laying a supply line and attacking the fire with a stang gun and a hand line to the exposure for search and rescue and fire attack. Have 4 personnel. This is a defensive fire. Unit 811 is Buckeye Command.”

 

For an EMS incident –

“Unit 811 with 4 personnel is on the scene with a multi-vehicle accident. Require additional EMS response with 3 ambulances. Unit 811 will be Parkway Command.”

 

RADIO DESIGNATION:

 

            The radio designation “Command” will be used along with the geographical location of the incident (i.e., “7th Street Command”, McDonald’s Command”). This designation will not change throughout the duration of the incident. The designation of “Command” will remain with the officer currently in Command of the incident throughout the event.

 

ELAPSED TIME-ON-SCENE (TOS) NOTIFICATION:

 

            The incident commander shall be provided with reports of elapsed time-on-scene at emergency incidents in 10-minute intervals from the Communication Dispatch Center, unit reports are terminated by the incident commander.

 

BRIEF PROGRESS REPORT:

 

            A Brief Progress Report (BPR) is essential to any ongoing incident in that it keeps all concerned parties abreast of a dynamic situation. It is designed to provide information that:

 

        Allows dispatch latitude in filling vacant stations.

        Updates duty chiefs.

        Updates the Public Information Officer (PIO).

        Permits continuous documentation of an ongoing incident.

 

A BPR shall be required on all incidents. The first BPR shall be transmitted at approximately 10 minutes after the initial BPR. Thereafter, BPR’s shall be transmitted at intervals deemed appropriate by the incident commander, but in no case should an interval exceed 30 minutes. The BPR shall consist of the following information:

 

        Description of the current situation.

        Description of current tactical objectives

        Status of resource needs.

        Length of time holding units from first unit to the last unit.

 

EXAMPLES:

 

        Multiple units responding to a two-story dwelling fire.

 

Dispatch from Unit 810

 

§          “We are in an offensive mode and bringing the situation under control.”

§          “Primary search has been completed and an interior attack is underway.”

§          No need for additional resources is anticipated.”

§          All units will be committed for about 1 hour.”

 

         Multiple units to a haz mat incident involving a motor transport vehicle.

 

Dispatch from Unit 810

 

§          “Extrication of one victim is progressing.”

§          “Diking is underway but some product has gotten in the Severn River.”

§          “Spill confinement will take about ½ hour.”

§          “Diking efforts are underway to limit the exposure to the Severn River.”

§          “We are going to attempt to transfer the product to another vehicle.”

§          “Dispatch a unit to handle a landing site for the helicopter.”

§          “Notify DNR and Department of the Environment.”

§          “All units will be committed for a minimum of 2 hours.”

 

COMMAND OPTIONS:

 

            The first-in Company Officer or acting officer in the first-arriving unit is faced with the need to make proper and reasonable decisions under the immediate pressure of the emergency. A size-up system becomes a vital and necessary tool to have in this situation. This same system is also necessary for subsequent incident commanders as their need to make decisions varies with the dynamics of the incident. The following five-point size-up system shall be utilized when operating at an incident:

 

        FACTS (facts that the situation presents).

 

o        Time of the incident

o        Location of the incident

o        Nature of the incident

o        Life hazards

o        Exposures

o        Building, areas involved

o        Weather

 

        PROBABILITIES (predictions based upon the existing situation).

 

o        Life hazards

o        Extent of the incident

o        Explosion potential

o        Collapse potential

o        Weather changes

 

        OWN SITUATION (your resources and capabilities).

 

o        Personnel and equipment on scene.

o        Availability of additional resources

o        Available water supply

o        Appropriate strategic mode

o        Actions already taken.

 

        DECISION (result of your analysis of items 1, 2, and 3)

 

o        Determine strategy

o        Evaluate tactical options

o        Select tactics

 

        PLAN OF OPERATION

o        Issue tactical assignments

o        Coordinate activities

o        Evaluate results

o        Alter activities as necessary

 

            The responsibility of the first arriving unit or member to assume Command of the incident presents several options, depending on the situation.

 

v      If a chief officer, member, or unit without tactical capabilities (i.e., staff vehicle, no equipment, etc.) initiates Command, the establishment of a Command Post should be a top priority.

v      At most incidents the initial commander will be the company officer/senior member

 

The following Command options define the company officer’s direct involvement in tactical activities and the modes of Command that may be utilized.

 

        Nothing Showing—Investigative Mode:

 

These situations generally require investigation by the initial arriving company while other units remain in level one staging. The officer should go with the company to investigate while utilizing a portable radio to Command the incident.

 

        Fast Attack—Mobile Command Mode:

 

Situations that require immediate action to stabilize and requires the company officer’s assistance and direct involvement in the attack. In these situations the company officer goes with the crew to provide the appropriate level of supervision. Examples of these situations include:

 

o        Offensive fire attacks (especially in marginal situations).

o        Critical life safety situations (i.e. rescue) must be achieved in a compressed time.

o        Any incident where the safety and welfare of fire fighters is a major concern.

o        Obvious working incidents that require further investigation by the company officer.

 

Where fast intervention is critical, utilization of the portable radio will permit the company officer’s involvement in the attack without neglecting Command responsibilities. The Fast-Attack Mobile Command mode should not last more than a few minutes and will end with one of the following:

 

v      Situation is stabilized.

v      Situation is not stabilized and the company officer must withdraw to the exterior and establish a Command Post. At some time the company officer must decide whether or not to withdraw the remainder of the crew, based on the crew’s capabilities and experience, safety issues, and the ability to communicate with the crew. No crew should remain in a hazardous area without radio communication capabilities.

v      Command is transferred to another company or Command officer. When a Command officer is assuming Command, the Command officer may opt to return the company officer to his/her crew, utilize the company officer as staff support, or assign him/her as a Sector officer.

 

 

        Command Mode – Stationary Command Post

 

Certain incidents, by virtue of their size, complexity, or potential for rapid expansion, require immediate strong, direct, overall Command in such cases, the company officer will initially assume an exterior, safe, and effective Command position and maintain that position until relieved by a chief officer. The tactical worksheet shall be initiated and utilized to assist in managing these types of incidents.

 

If the company officer assumes a Command mode, the following options are available with regards to the assignment of the remaining crew members.

 

v      The officer may “move up” within the company and place the company into action with two or three members. One of the crew members will serve as the acting company officer and must be provided with a portable radio. The collective and individual capabilities and experience of the crew will regulate this action.

v      The officer may assign the crew members to work under the supervision of another company officer. In such cases, the officer assuming Command must communicate with the officer of the other company and indicate the assignment of those personnel.

v      The officer may elect to assign the crew members to perform staff functions to assist Command, such as information reconnaissance, filling out the tactical worksheet, etc.

 

NOTE: THE AGENCY WITH PRIMARY JURISDICTIONAL AUTHORITY OVER THE INCIDENT DESIGNATES THE INDIVIDUAL AT THE SCENE RESPONSIBIE FOR ESTABLISHING COMMAND.

 

A company officer assuming Command has a choice of modes and degrees of personal involvement in the tactical activities, but continues to be fully responsible for the Command functions. The initiative and judgment of the officer are of great importance. The modes identified are guidelines to assist the officer in planning appropriate actions. The actions initiated should conform to one of the above mentioned modes of operation.

 

TRANSFER OF COMMAND:

 

            Command is transferred to improve the quality of the Command organization. When Command is transferred it should trigger upgrades in the Command structure. The following guidelines outline the Transfer of Command.

 

v      The first fire department member arriving on the scene will automatically assume Command. This will normally be a company officer, but could be any fire department member up to and including the fire chief.

v      The first arriving company officer will assume Command after the transfer of Command procedures have been completed (assuming an equal or higher ranking officer has not already assumed Command).

v      The first arriving Command officer should assume Command of the incident following transfer of Command procedures.

v      The second arriving Command officer should report to the Command Post, to assume the support officer position.

v      Assumption of Command is discretionary for senior officers of the department.

 

In certain situations, it may be advantageous for the first arriving incident commander (i.e. company officer) to transfer Command to the next Company ON THE SCENE          . This indicated when the initial commitment of the first arriving Company requires a full crew (i.e. immediate rescue situation) and another Company or Command officer is on the scene. When a chief officer arrives at the scene at the same time as the initial arriving Company, the chief officer should assume Command of the incident.

 

“Passing Command” to a unit that is not on the scene creates a gap in the Command process and compromises incident management. To prevent this “gap”, Command SHALL NOT BE TRANSFERRED TO AN OFFICER WHO IS NOT ON THE SCENE. It is preferable to have the initial arriving company officer continue to operate in the Fast Attack mode until Command can be transferred to an arriving on-scene unit.

 

Should a situation occur where a later arriving Company or Command officer cannot locate or communicate with Command (after several radio attempts), they will assume and announce their assumption of Command and initiate whatever actions are necessary to confirm the safety of the missing crew.

 

Within the Chain of Command, the actual Transfer of Command will be regulated by the following procedure:

 

        The officer assuming Command will communicate with the person being relieved by radio or face-to-face. Face-to-face is the preferred method to transfer Command.

        The person being relieved will brief the officer assuming Command indicating at least the following:

o        General situation status:

§         Incident conditions (fire location and extent, hazmat spill or release, number of patients, etc.)

§         Incident management plan

§         Completion of the tactical objectives

§         safety considerations

o        Deployment and assignments of operating companies and personnel.

o        Appraisals of need for additional resources.

        The person being relieved of Command should review the tactical worksheet with the officer assuming Command. This sheet provides the most effective framework for Command transfer as it outlines the location and status of personnel and resources in a standard form that should be well-known to all members.

 

The arrival of a ranking officer on the incident scene does not mean that Command has been automatically transferred to that officer. Command is only transferred when the outlined transfer of Command process has been completed.

 

The person being relieved of Command will be assigned to the best advantage by the officer assuming Command.

 

A ranking officer may elect to have a subordinate continue the role of incident commander. In cases where an individual is effectively commanding an incident and satisfactory progress is being made to bring the incident under control. It may be desirable for that person to continue in an active command role. The ranking officer must determine that the incident commander is completely aware of the position and function of operating companies and the general status of the situation. In these cases, the arriving ranking officer may assume a supportive role in the overall Command functions. The ranking officer will assume responsibility for the incident by virtue of being involved in the Command process.

 

 

RULES OF ENGAGEMENT:

 

            The Incident Management System starts with the arrival of the first responder. Risk management shall be integrated into the routine functions of incident command. The concept of risk management shall be utilized on the basis of the following principles:

 

        Activities that present a significant risk to safety of personnel shall be limited to situations where there is a potential to save endangered lives.

        Activities that are routinely employed to protect property shall be recognized as inherent risks to the safety of personnel. Actions shall be taken to reduce or avoid hazards and unnecessary risks.

        No risk to the safety of personnel shall be acceptable when there is no possibility to save lives or property.

 

The following Rules of Engagement are meant to apply to all professions and all hazards encountered in conjunction with emergency response:

 

        We may risk our lives a lot, in a calculated manner, for savable lives, or for preventable further injury or death.

        We will not risk lives at all, for property or lives that are already lost.

        We may risk lives only a little, in a calculated manner, for salvageable property, or preventable further damage or destruction.

        We will endeavor to consider the needs of the others in the vicinity.

 

Engagement Needs Assessment:

 

        We will assess the benefits of our planned actions.

        We will consider the likelihood of success of our actions.

        We will consider the benefits we could provide if we succeed.

 

Engagement Risk Assessment:

 

        We will assess the threats of injury and death to responders and those in their care.

        We will consider the likelihood of threats occurring and their severity.

        We will endeavor to consider threats of property damage or destruction.

 

o        Hazards

§         Fire and explosion hazards

§         Environmental hazards

§         Criminal and terrorist threats

 

o        Incident factors

§         Scene access and egress

§         Environmental conditions

§         Evidence

§         Known or probable occupants

§         Occupant survival assessment

 

o        Responder Capabilities

§         Available resources

§         Operational capabilities

§         Operational limitations

§         Training

§         Experience

§         Rest and rehabilitation

 

STAGING:

 

            The purpose of Staging is to provide a standard system of resource placement prior to tactical assignments. Failure to use such a system will result in added confusion on the incident scene and units determining their own tactical assignments. Incident Commander’s can lose track of their resources resulting in poorly applied resources; priorities being overlooked; the inability to oversee personnel safety; and a general lack of accountability. The following policy addresses two Staging requirements:

 

            Level I Staging: the initial response involving multiple units.

 

            Level II Staging: the response of multiple units beyond the initial response.

 

        Level I Staging: utilized by all responding units up to and including a full task force assignment regardless of the type of incident.

 

o        First-arriving unit:

 

§         Shall report to the most appropriate position on scene to carry out the duties specified in Responsibilities of Command.

 

§         If in a hydrant area and in lieu of orders to the contrary, the first-arriving engine company shall proceed to the most convenient hydrant and lay (or be prepared to lay) the appropriate size hoseline(s) should the type of incident necessitate water.

 

§         If in a no hydrant area, and in lieu of orders to the contrary, the first-arriving engine company shall lay (or be prepared to lay) the appropriate size hoseline(s) to the incident scene in such a manner as to allow for the establishment of a continuous water supply to the incident should the type of incident necessitate water.

 

§         If in a no hydrant area and in lieu of orders to the contrary, the first-arriving tanker shall hook up and prepare to pump to any lines laid by the first-arriving engine, should the type of incident necessitate water.

 

§         In lieu of orders to the contrary, the first-arriving truck company shall report to the same location as the first-arriving company. If an obvious rescue situation exists at another location, the first-arriving truck company may proceed to that location while advising the incident commander of the situation.

 

o        All Other Units:

 

§         In lieu of orders to the contrary, all other units shall remain outside of the incident scene.

 

§         In lieu of orders to the contrary, all other units shall proceed to a convenient location (at a hydrant if available) approximately one block from the scene. Upon arrival at this location, unit commanders shall transmit, “(Unit ID) is staged (ID the location).” This message will inform the incident commander that the unit is ready for assignment.

§         No unit shall commit itself to any operation without having received orders or approval from COMMAND.

 

§         Unit commanders shall not request assignments from staging. Should a staged unit commander feel that the BIR indicated a need for their unit and no orders have been received, that shall repeat the transmission “unit (ID) is staged (ID the location).” If the second transmission is not acknowledged, the unit commander shall report directly to the incident commander by walking to the Command Post.  

 

        Level II Staging – utilized by all responding units beyond the 1st Alarm assignment.

 

o        Level II Staging shall utilize an area suitable to park, organize, and coordinate the anticipated response of additional resources.

 

§         COMMAND, upon requesting additional resources, shall inform Dispatch of the designated location of the Level II staging area.

 

§         The first unit commander arriving at the Level II Staging area and without orders to the contrary, shall assume Staging Area Manager.

 

§         Communications to and from the incident scene and the Level II Staging area shall be directly between COMMAND/OPERATIONS and the Staging Area Manager. Requests for assignment of units from staging shall be directed from COMMAND/OPERATIONS to the Staging Area Manager. No unit shall take any action except as directed by the Staging Area Manager.

 

o        Duties of the Staging Area Manager:

 

§         Identify location by use of warning lights. All other units shall turn off all lights.

 

§         Log in all responding resources and notify COMMAND/OPERATIONS of available resources.

 

§         Park apparatus in such a manner as to avoid congestion and facilitate movement.

 

§         Dispatch resources as directed by COMMAND/OPERATIONS. Directions to resources should be verbal so as not to tie up radio frequencies.

 

§         Maintain a level of resources in staging as directed by COMMAND.

 

§         Coordinate with police to ensure access and security of the Staging Area.

 

GENERAL INFORMATION:

 

            The response and arrival of additional ranking officers on the incident scene strengthens the overall Command function. As the incident escalates, the incident commander should use these Command officers to fill Group, Branch, and Section positions, strengthening the Command structure. Additional officers should be assigned to Accountability officer positions as needed.

 

            When the first arriving unit is a Command officer, efforts should be automatically directed towards establishing a Command Post and fulfilling the Command functions. A Command Post in a vehicle equipped for this purpose is a priority at all working incidents. A vehicle which provides appropriate work space for the incident commander and staff personnel, lighting, communications equipment, supplies reference items, and some isolation from outside distractions will make Command more effective.

 

            Various types of operational locations and support facilities are established in the vicinity of an incident to accomplish a variety of purposes, such as decontamination, mass care, and evacuation. The Incident Commander will direct the identification and location of facilities based on the requirements of the situation at hand. Typical predestinated facilities include incident command posts, bases, camps, staging areas, mass casualty triage areas, and others, as required.

 

            Company and Command officers should eliminate all unnecessary radio traffic while responding, unless such communications are required to ensure that Command functions are initiated and completed. This requires the initial incident commander to give a clear on-the-scene report and continue to give updated progress reports as needed.

 

            Chief officers and staff personnel should report directly to the Command Post to notify the incident commander of their availability to assume incident duties. These personnel should park their vehicles in a location that does not restrict access to the scene and report to the Command Post for assignment.

 

            The incident commander is responsible for managing the incident. The fire department empowers that individual (the incident commander) with the authority to turn his/her decisions into actions (formulate a plan and assign companies). Simply stated, the incident commander outranks everybody*. If a higher ranking officer wants to affect a change in the management of an incident, he/she must first be on the scene of the incident and then utilize the transfer of Command procedure.

 

* Anyone can effect a change in incident management in extreme situations relating to safety by notifying Command and initiating corrective action.

 

BENCHMARKS:

 

            The Tactical Priorities for structural fires/incidents are:

 

1. Rescue

2. Fire Control

3. Property Conservation

4. Customer Stabilization

                 

Benchmarks are announcements that a particular activity or assignment has been completed. They serve three purposes:

 

  1. Benchmarks let Command know that a specific activity has been completed.
  2. Benchmarks lend an air of “closure” to a sector assignment. Time announcements or notations should be made to indicate when specific activities have been completed. If legal actions or questions concerning the incident arise, the incident time line can give a relatively true picture of the incident.
  3. Benchmarks are designed to give Command a better understanding of the progress being made.
  4. The Incident Commander confirms benchmark to dispatch.

 

Benchmarks provide a systematic “check-and-balance” system that permits Command to determine whether what sector officers believe to be happening is indeed happening. Benchmarks are brief and specific. The following benchmarks shall be used during structural firefighting operations.

 

        Command’s Benchmark: “Under Control” is the benchmark given by Command to Dispatch when conditions warrant. It indicates the following:

o        The fire is under control or the major portion of the incident is over.

o        The need for additional equipment or mutual aid is no longer exists or has been substantially diminished. Some departments put other units (or other departments) on standby during incidents. This benchmark could serve to let the standby units to stand down.

 

        Attack’s Benchmark: “The Fire is Knocked Down” indicates that Attack has found and knocked down the main body of fire. Attack gives this benchmark to Command as soon as practicable.

o        Attack should immediately begin checking for extension.

o        Attack should begin to overhaul the fire area when Command directs them to do so. Overhaul is responsible for putting out the last vestiges of the fire; no matter where it is, and for determining the area of origin.

o        The normal progression is for Attack to go from Attack to Extension to Overhaul.

 

        Rescue Benchmark: “All Clear” indicates that a primary search has been conducted and that all savable victims have been removed from the structure.

o        Once the search has been completed and the “All Clear” has been given. Command can assign Search to start a secondary search, reassign Search to another sector, or bring the crew out of the structure.

o        “All Clear” means specifically that a search sector was assigned and that they entered the structure and had completed a primary search.

 

 

        Loss Control: “Loss Stopped” indicates that all damage has been stopped and all remaining property is protected.

 

        Backup’s Benchmark: “Backup line in place” is given by backup to indicate that the backup line has been pulled, stretched, and charged in the appropriate area in the structure. Backup given this benchmark to Command immediately on placement of the backup line.

°          It is imperative that Command be informed when the backup line has been positioned, not when it is being positioned. Command knows that the backup sector is ready to focus on the safety of interior crews.

 

        Ventilation’s Benchmark: “Ventilation Complete” indicates that natural or mechanical ventilation has commenced or that an adequate ventilation hole has been opened on the roof or in another appropriate area.

o        It should be given as soon as the mechanism of ventilation is in operation.

o        This benchmark gives Command an indication that conditions on the fireground may be changing.

 

        Exposure’s Benchmark: “Exposure Covered” indicates that protective lines have been placed and are in operation.

o        Exposure will then, if necessary, enter the exposed building to determine whether fire has entered the structure. This fact should be relayed to Command as soon as entry has been made,

o        Once Command hears an officer is looking out for the exposed structures, he/she can again “sit back and look for other problems to solve.”

 

        Extension’s Benchmark: “Extension Areas Checked” indicates that the area surrounding the fire has been checked.

§         Command now knows that an officer and his crew checked above,                 around, and below the fire for extension.

o                    Had the extension officer found any extension of fire, he/she would have informed Command of that fact, as well as of the location of the extension, and let Command (or Operations) determine how best to control it,

o                    Normally, Attack handles the extension of fire and extinguishes it while Command either reassigned Extension or tells him/her and crew to get out of the structure.

 

        Overhaul’s Benchmark: “Overhaul Complete” is given to Command by Overhaul as soon as the area of origin has been determined and the last vestiges of the fire have been extinguished.

§         It should be given prior to removing the last line within the structure and after the overhaul officer has taken his last walk through the structure to look for any traces of smoke or fire.

 

        Salvage’s Benchmark: “Salvage Complete” benchmark is given by Salvage to Command after all savable property has been protected from the effects of the fire.

§         This benchmark does not mean that the ceiling has stopped dripping and the tarps can be removed. It means that the tarps have been spread and are keeping water off valuables.

 

        Rapid Intervention Team Benchmarks: “Crew Located” and “Crew Outside” are given by the rapid intervention team to Command at the appropriate time.

o        “Crew Located” indicates that the lost or trapped crew members have been found. It says nothing about their condition.

o        “Crew Outside” is given when the crew has been taken outside.

o        Remember that RIT might choose to remove the crew by a route that may be out of view from the command post.

 

Benchmarks mean the end of incident confusion. Areas that needed to be visually checked by Command in the past now can be verbally “checked” by systematic, standardized statements.

 

Once Command is informed that an activity has been completed, he can reevaluate the scene and his/her to-do list, and do one of the following:

 

        Give that crew a new assignment;

        Have that crew report to another sector under another officer; or

        Have the company report outside for a break, go to rehab, or go back home.

 

It’s Command choice. Benchmarks help give Command total control of the incident.

 

COMMAND STAFF:

 

            The Command Staff is responsible for the overall management of an incident. A single Incident Commander is designated for incidents that occur within a single jurisdiction with no functional agency overlap or when all parties to a cross-jurisdictional or multifunctional response agree to a single Incident Commander. The Incident Commander develops incident objectives on which subsequent incident action planning will be based. The Incident Commander approves the Incident Action Plan and all requests pertaining to the ordering and releasing of incident resources.

 

            The incident scene is often a dynamic, intense, and exciting place. As the incident grows into and past the requirements of a first alarm assignment, the incident commander can be overloaded and overwhelmed with information management, assigning companies (units), filling out and updating the tactical worksheet, planning, forecasting, calling for additional resources, talking on the radio, and fulfilling all the other functions of Command. The immediate need of Command at this point in the incident is support! The incident commander is still playing catch up with the functions of Command; the only reason to assign the second Command officer to a sector is if safety is an extreme in that sector.

 

            NOTE: The following positions are not mandatory to be filled. However, if the incident commander decides that they are required then the following roles and responsibilities shall be used.

 

            Roles and responsibilities of the Support Officer:

 

        Define, evaluate, and recommend changes to the plan.

        Provide direction relating to tactical priorities, specific critical fireground factors, and safety.

        Evaluate the need for additional resources.

        Assign logistics responsibilities.

        Assist with the tactical worksheet for control and accountability.

        Evaluate the fireground organization and span of control.

        Other duties as necessary.

 

Roles and responsibilities of the Senior Advisor:

 

        Review and evaluate the plan and initiate any needed changes.

        Provide on-going review of the overall incident (Big Picture).

        Review the organizational structure, initiate change or expansion to meet incident needs.

        Initiate Section and Branch functions as require.

        Provide a liaison with other city agencies and officials, outside agencies, property owner and tenants.

        Other duties as necessary.

 

In order to maintain continuity and overall effectiveness, the senior advisor and support officer must be in the Command Post with the incident commander.

 

COMMAND STRUCTURE:

 

            OVERVIEW: It is the responsibility of Command to develop an organizational structure, using standard operating procedures, to effectively manage the incident scene. The development of the organizational structure should begin with deployment of the first arriving fire department unit and continue through a number of phases, depending on the size and complexity of the incident. The Command organization must develop at a pace which stays ahead of the tactical deployment of personnel and resources. In order for the incident commander to manage the incident, he/she must first be able to direct, control, and track the position and function of all operating companies (unit). Building a Command organization is the best support mechanism the incident commander can utilize to achieve the harmonious balance between managing personnel and incident needs. Simply put, this means:

 

        Large scale and complex incidents = Big Command organization

        Small scale and “simple” incidents = Small Command organization

        The incident commander should have more people working than Commanding.

        The basic configuration of Command includes three levels:

o        Strategic Level – overall direction of the incident.

o        Tactical Level – objectives assigned to division/groups.

o        Task Level – task objectives assigned to Companies (unit).

 

INCIDENT TYPES BASED ON FIVE LEVELS OF COMPLEXITY:

 

TYPE 5:

        The incident can be handled with one or two single resources, with up to six personnel.

        Command and general staff positions (other than the IC) are not activated.

        No written IAP is required.

        The incident is contained within the first operational period, often within an hour to a few hours after resources arrive on scene.

        Examples include a vehicle fire, an injured person, or a police traffic stop.

TYPE 4:

 

        Command staff and general staff functions are activated only if needed.

        Several resources are required to mitigate the incident, including a task force or strike team.

        The incident is usually limited to one operational period in the control phase.

        The agency administrator may have briefings, and ensures the complexity analysis and delegation of authority is updated.

        No written IAP is required, but a documented operational briefing will be completed for all incoming resources.

        The role of the agency administrator involves operational plans, including objectives and priorities.

 

TYPE 3:

 

        When capabilities exceed initial attack, the appropriate ICS positions should be added to match the complexity of the incident.

        Some or all of the command and general staff positions may be activated, as well as division/group supervisor and/or unit leader level positions.

        A Type 3 Incident Management Team (IMT) or incident command organization manages initial action incidents with a significant number of resources, an extended attack incident until containment/control is achieved, or an expanding incident until transition to a Type 1 or 2 team.

        The incident may extend into multiple operational periods.

        The incident may extend into multiple operational periods.

        A written IAP may be required for each operational period.

 

TYPE 2:

 

        This type of incident extends beyond the capabilities for local control and is expected to go into multiple operational periods.

        A Type 2 incident may require the response of resources out of area, including regional and/or national resources, to effectively manage the operations, command, and general staffing.

        Most or all of the command and general staff positions are filled.

        A written IAP is required for each operational period. Many of the functional units are needed and staffed.

        Operations personnel normally do not exceed 200 per operational period and total incident personnel do not exceed 500 (guidelines only).

        The agency administrator is responsible for the incident complexity analysis, agency administrator briefings, and the written delegation of authority.

 

TYPE 1:

 

        This type of incident is the most complex, requiring national resources to safely and effectively manage and operate.

        All command and general staff positions are activated.

        Operations personnel often exceed 500 per operational period and total personnel will usually exceed 1,000.

        Branches need to be established.

        The agency administrator will have briefings, and ensure that the complexity analysis and delegation of authority are updated.

        Use of resource advisors at the incident base is recommended.

        There is a high impact on the local jurisdiction, requiring additional staff for office administrative and support functions.

The Strategic Level involves the overall Command of the incident. The Command team is responsible for the strategic level of the Command structure. The Incident Action Plan (IAP) defines where and when resources will be assigned to the incident and control the situation. This plan is the basis for developing a Command organization, assigning all resources and establishing tactical objectives by priority. Incident Action Plan provides a coherent means of communicating the overall incident objectives in the contexts of both operational and support activities.  NOTE: Refer to Incident Action Plan appendix for further information. The Strategic Level responsibilities include:

 

        Determining the appropriate strategy: Offensive or Defensive

        Establishing a strategic plan for the incident.

        Setting priorities

        Obtaining and allocating resources.

        Predicting outcomes and planning.

        Assigning specific objectives to tactical level units.

 

The Tactical Level directs activities toward specific objectives. Tactical Level officers include Group officers, who are in charge of grouped resources. Tactical Level officers (Group officers) are responsible for specific geographic areas or functions, and supervising personnel assigned to the group. A group assignment comes with the authority to make decisions and assignments, within the boundaries of the overall plan and safety conditions. The accumulated achievements of tactical objectives should accomplish the Strategic Level goals.

 

COMMAND STRUCTURE – BASIC ORGANZIATION:

 

            The Task Level refers to those activities normally accomplished by individual companies or specific personnel. The Task Level is where the work is actually done. Task Level activities are routinely supervised by company officers. The accumulated achievement of task Level activities should accomplish tactical objectives.

NOTE: Under NIMS the term Sectors is not recognized. Resources assembled for geographical assignments are referred to as Divisions and resources assigned for a specific function are referred to as Groups. It is the responsibility of the Incident Commander to determine what term will be used for the specific incident. This SOP uses the term Groups for explanation purposes.

 

EXAMPLES:

 

            The most basic Command structure combines all three levels of the Command structure. The company officer on a single engine (unit) response to a dumpster fire determines the strategy and tactics and supervises the crew doing the task:

 

 

            The basic structure for a “routine” incident involving a small number of companies requires only two levels of the Command structure. The role of Command combines the strategic and tactical levels. Companies report directly to Command and operate at the Task Level.

 

 

STRATEGIC / TACTICAL

 
 


TASK

 

 

GROUP OFFICERS:

 

            Complex emergency situations often exceed the capability of one officer to effectively manage the entire operation. The incident commander should assign companies (unit) into groups. Groups reduce the span of control to more manageable smaller sized units. Groups allow the incident commander to communicate principally with Group officers, rather than multiple, individual company officers, thus providing an effective Command structure and incident scene organization. Generally, group responsibilities should be assigned early in the incident, typically to the first company assigned to a geographic area (North Branch) or function (Roof Group). This early establishment of groups provides an effective Incident Command organization framework on which the operation can be built and expanded.

As groups are implemented, Command continues to operate at the strategic level determining the overall strategy to deal with the incident.

STRATEGIC

 
 


TASK

 

TACTICAL

 

 

COMMAND STRUCTURE – GROUPS, BASIC OPERATIONAL APPROACH:

 

            Normally, at this type of incident, a Company officer can effectively supervise his/her own crew and direct and coordinate the efforts of one or two additional companies assigned to his/her sector. As operations expand in complexity and size and as additional chief officers become available, the incident commander should assign them to relieve company officers and assume group responsibilities.

 

            The use of groups in the Command organization provides a standard system to divide the incident scene into smaller subordinate Command units or areas.

 

            Span of control is key to effective and efficient incident management. Within ICS, the span of control of any individual with incident management supervisory responsibility should range from three to seven subordinates, with five being optimal. The type of incident, nature of the task, hazards and safety factors, and distances between personnel and resources all influence span-of-control considerations.

 

            The number of groups that can be effectively managed by the incident commander varies. In fast moving complex operations, a span of control of no more than five groups is indicated. In slower moving less complex operations, the incident commander may effectively manage more groups.

 

            Where the number of groups exceeds the span of control that the incident commander can effectively manage, the incident organization should be divided to Branches; each Branch is responsible for several groups and should be assigned a separate radio channel.

 

            Group procedures also provide an array of major functions which may be selectively implemented according to the needs of a particular situation. This places responsibility for the details and execution of each particular function on a Group officer.

 

            When effective group have been established, the incident commander can concentrate on overall strategy and resource allocation, allowing the Group officers to manage their assigned units. The incident commander determines strategic goals and assigns tactical objectives and resources to the groups. Each Group officer is responsible for the tactical deployment of the resources at his/her disposal in order to complete the tactical objectives assigned by the incident commander. Group officers are also responsible for communicating needs and progress to Command.

 

            Groups reduce the overall amount of radio communications. Most routine communications within a group should be conducted in a face-to-face manner between company officers and their Group officer. This process reduces unnecessary radio traffic and increases ability to transmit critical radio communications.

 

            The safety of fire fighting personnel represents the major reason for establishing sectors. Each Group officer must maintain communication with assigned companies to control both their position and function. The Group officer must constantly monitor all hazardous situations and risks to personnel. The Group officer must take appropriate action to ensure that companies are operating in a safe and effective manner.

 

Command Should Begin to Assign Groups Based on the Following Factors:

 

        Situations which will eventually involve a number of companies or functions, beyond the capability of Command to directly control. Command should initially assign division/group responsibilities to the first companies assigned to a geographic area or function until chief officers are available.

        When Command can no longer effectively cope with (or manage) the number of companies currently involved in the operation.

        When companies are involved in complex operations (large interior or geographic area, hazardous materials, technical rescues, etc.)

        When companies are operating from tactical positions which Command has little or no direct control over (i.e. out of sight).

        When the situation presents specials hazards and close control is required over operating companies (i.e., unstable structural conditions, hazardous materials, heavy fire load, marginal offensive situations, etc.).

o        Tactical objectives.

o        A radio designation (roof group, east group, etc.).

o        The identity of resources assigned to the group.

 

Groups Will Be Regulated By The Following Procedures:

 

        It will be the on-going responsibility of Command to assign groups as required for effective emergency operations; this assignment will relate to both geographic and functional division/group.

        Command shall advise each Group officer of specific tactical objectives. The overall strategy and plan will and should be also provided (time permitting), so the Group officer has some idea of what’s going on and how his/her assignment fits in.

        The number of companies assigned to a group will depend upon conditions within that group. Command will maintain an awareness of the number of companies operating within a group and the capability of that Group Officer to effectively direct operations. If a Group Officer cannot control the resources within the sector, he/she should notify the incident commander so that group responsibilities can be split or other corrective action taken. In most cases five (5) companies represents the maximum span of control for the Group Officer.

        Groups assigned to specific operating areas will be designated by directions (East Group, North Group, etc.). Where incident involve odd geographic boundaries (Grand Avenue) it may be confusing to assign directional designations to group (East Group, etc.). An alternate use of Group A, B, C, or D may be used. Group “A” would be the front of the building and the other groups would go clockwise around the building in alphabetical order.

 

In multi-story occupancies, groups will usually be indicated by floor numbers (Group 4 indicates 4th floor). In some cases the floor group identification may be subdivided into geographic areas such as “Group 4 East” or Group 4 West depending on stairwell and floor access.

 

Group officers will use the group designation in radio communications (i.e. “North Group to Command”).

 

Group will be commanded by a Group officer. Group officers can be chief officers, company officers, or any other fire department member designated by Command.

 

In many cases, the initial group responsibility will be given to the company officer who received the initial assignment to a basic tactical position or function (north, treatment, roof, etc.).

 

Command Will Assign a Command Officer to Assume Group Responsibilities ASAP:

 

            Regular Transfer of Command procedures will be followed in transferring sector responsibility.

 

            In some cases, a Group officer may be assigned to an area/function initially to evaluate and report conditions and advise Command of needed tasks and resources. The assigned officer will proceed to the area, evaluate and report conditions to the incident commander and assume responsibility for directing resources and operations within his/her assigned area of responsibility.

 

            The Group officer must be in a position to directly supervise and monitor operations. This will require the Group officer to be equipped with the appropriate protective clothing and equipment for his/her area of responsibility. Group officers assigned to operate within the hazard zone must be accompanied by a partner.

            Group Officers will be responsible for and in control of all assigned functions within their sector. This requires each Group Officer to:

 

        Complete objectives assigned by Command.

        Account for all assigned personnel.

        Ensure that operations are conducted safely.

        Monitor work progress.

        Redirect activities as necessary.

        Coordinate actions with related activities and adjacent sectors.

        Monitor welfare of sector personnel.

        Request additional resources as needed.

        Provide Command with essential and frequent progress reports.

        Re-allocate resources within the sector.

 

The Group officer should be readily identifiable and maintain a visible position as much as possible.

 

The primary function of company officer working within a Group is to direct the operations of their individual crews in performing assigned task. Company officers will advise their Group officer of work progress, preferably face-to-face. All request for additional resources or assistance within a group must be directed to the Group officer. Group officers will communicate with “Command.”

 

Each Group officer will keep Command informed of conditions and progress in the sector through regular progress reports. The Group officer must prioritize progress reports to essential information only.

 

Command must be advised immediately of significant changes, particularly those involving the ability or inability to complete an objective, hazardous conditions, accidents, structural collapse, etc.

 

When a company is assigned from Staging to an operating Group, the company will be told what group and which group officer they will be reporting to. The Group officer will be informed of which particular companies or units have been assigned by the incident commander. It is then the responsibility of the Group officer to contact the assigned company to transmit any instructions relative to the specific action requested.

 

Group officers will monitor the condition of the crews operating in their group. Relief crews will be requested in a manner to safeguard the safety of personnel and maintain progress toward the sector objectives.

 

Group officers will insure an orderly and thorough reassignment of crews to rehab sector. Crews must report to rehab intact to facilitate accountability.

 

Command Structure – Expanding the Organization; Branch Officers

 

            As the incident organization grows in complexity and the span of control with sectors is maximized, the incident commander may implement an additional intermediate level with the Command Organization. The Branch level of the organization is designed to provide COORDINATION between the Groups and Command. Branch officers supervise and mange a number of Group officers and report to the incident commander.

 

        Strategic Level – Incident Commander

        Coordination Level – Branch Officers

        Tactical Level – Group Officers

        Task Level – Companies

 

Branch officers should be utilized at incidents where the span of control with groups is maximized, incidents involving two or more distinctly different major management components (i.e. a large fire with a major evacuation, a large fire with a large number of patients). The incident commander may elect to assign Branch officers as forward positions to coordinate the activities between groups.

 

 

The intent of the Branch level of the Command structure is to split an incident into manageable components and reduce the span of control. Branch officers will normally be utilized at very large scale incidents that involve two or more major components. The following types of incidents are examples where Branch officers should be utilized.

 

        A hazmat incident that requires a major evacuation.

        A large scale incident spread over a wide geographic area.

        An incident with mass causalities and significant hazard (i.e., fire, hazmat, plane crash, floods, etc.).

        Any incident where the number of groups exceed the span of control that can be effectively managed by the incident commander.

 

Branch officers manage and direct activities of Group officers. Branch officers should operate on separate radio channels if possible. The radio designation of Branch officers should reflect the function or geographic area of the Branch (i.e., Fire Control Branch, Medical Branch, Hazmat Branch, West Branch, etc.). When command implements Branch officers, the Sector officers should be notified by Command of their new supervisor. This information should include:

 

        What Branch the group is now assigned to.

        The radio channel the Branch (and group) is operating on.

 

Branch officer’s positions should be assigned to chief officers (whenever possible). Depending on the situation, Branch officers may be located at the Command Post or at a remote location. When located at the Command Post, Branch officers can communicate on a face-to-face basis with the Incident Commander and/or the Operations Officer. When an incident encompasses a large geographic area it may be more effective to have Branch officers in forward operating positions. When Branch officers are sent to forward positions, they should utilize a Command officer’s vehicle as a forward Branch Command Post (when feasible). In these situations, Command must assign officers in the Command Post to monitor each Branch radio channel.

 

Command may occasionally be faced with a situation where he/she has very little control over operational group(s). This would include groups in conflicting positions (personnel blasting one another with hose streams), multiple groups spilling into each other, defensive fire operations in one area and offensive operations in the adjoining fire area. Command should utilize a Branch officer in these types of situations to go to a forward position and coordinate the activities of these groups.

 

Branch officer are not limited to Operations. Any of the Section officers may also implement Branches within their individual sections as needed.

 

Command Structure – Expansion to Major Operations (Unified Command)

 

Sections:

 

As a small incident escalates into a major incident additional organizational support will be required. As additional ranking officers arrive on the scene, the Command Post organization (Team) may be expanded through the involvement of Command officers and staff personnel to fill section positions. Section officers assist the Incident Command Staff with the overall management of the incident scene and operate at the Strategic Level. The incident commander implements Sections as needed, depending on the situation and priority of needs (one incident may only require a Logistics Section while another incident may require all the sections to be implemented).

 

In incidents involving multiple jurisdictions, a single jurisdiction with multiagency involvement, or multiple jurisdictions with multiagency involvement, Unified Command allows agencies with different legal, geographic, and functional authorities and responsibilities to work together effectively without affecting individual agency authority, responsibility, or accountability.

 

Unified Command works best when the participating members of the Unified Command collocate at the incident Command Post and observe the following practices:

 

        Select an Operations Section Chief for each operational period.

        Keep each other informed of specific requirements.

        Develop a consolidated Incident Action Plan, written or oral, that is evaluated and updated at regular intervals.

        Establish procedures for joint decision making and documentation.

 

All agencies with jurisdictional authority or functional responsibility for any or all aspects of an incident and those able to provide specific resource support participates in the Unified Command structure and contribute to the process of determining overall incident strategies; selecting objectives; jointly planning tactical activities; integrating tactical operations; approving, committing, and making optimum use of all assigned resources.

 

Where the communications system permits, Section officers should operate on separate radio channels and utilize the radio designation that identifies their section (planning, logistics, etc.).

 

During the initial phases of the incident the initial incident commander and his/her staff normally carries out these four section functions. The Fire Department’s involvement and needs at the incident scene can be divided into sections. They are:

 

        INCIDENT COMMANDER – COMMAND STAFF

        SAFETY OFFICER

        LAISON OFFICER

        PUBLIC INFORMATION OFFICER

 

 

 

        GENERAL STAFF

        LOGISTICS SECTION

        PLANNING SECTION

        OPERATIONS SECTION

        FINANCE/ADMINISTRATIVE SECTION

        INFORMATION AND INTELLIGENCE

 

 

TITLES ASSIGNED:

 

            The following table depicts the distinctive title assigned to each element of the ICS organization at each corresponding level, as well as the leadership title corresponding to each individual element.

 

ORGANZIATIONAL ELEMENT

LEADERSHIP POSITION

 

 

INCIDENT COMMAND

INCIDENT COMMANDER (IC)

COMMAND STAFF

OFFICER

SECTION

SECTION CHIEF

BRANCH

BRANCH DIRECTOR

DIVISIONS AND GROUPS*

SUPERVISOR

STRIKE TEAM/TASK FORCE

LEADER

UNIT**

UNIT LEADER

SINGLE RESOURCE

BOSS

 

* The hierarchical term supervisor is only used in the Operations Section.

** Unit leader designations apply to the subunits of the Operations, Planning, Logistics, and Finance/Administration Sections.

 

            COMMON RESPOSIBLITIES:  the following is a checklist applicable to all personnel in an Incident Command System organization:

 

        NOTE: Effective accountability at all jurisdictional levels and within individual functional areas during incident operations is essential. To that end, the following principles must be adhered to:

o        Check-in. All responders, regardless of agency affiliation, must report in to receive an assignment in accordance with the procedures established by the Incident Commander.

o        Incident Action Plan. Response operations must be directed and coordinated as outlined in the Incident Action Plan.

o        Unity of Command. Each individual involved in incident operations will be assigned to only one supervisor.

o        Span of Control. Supervisors must be able to adequately supervise and control their subordinates, as well as communicate with and manage all resources under their supervision.

o        Resource Tracking. Supervisors must record and report resource status changed as they occur.

 

        Receive assignment from your agency, including:

 

o        Job assignment (e.g., Strike Team designation, position, etc.)

o        Resource order number and request number.

o        Reporting location.

o        Reporting time.

o        Travel instructions.

o        Any special communications instructions (e.g., travel, radio frequency).

 

        Upon arrival at the incident, check-in at the designated check-in location. Check-in may be found at any of the following locations:

 

o        Incident Command Post (ICP).

o        Base or camps

o        Staging areas

o        Note: if you are instructed to report directly to a line assignment, check-in with the Division/Group Supervisor.

 

        Receive briefing from immediate supervisor.

        Agency Representatives from assisting or cooperating agencies report to the Liaison Officer (LO) at the ICP after check-in.

        Acquire work materials.

        Supervisors shall maintain accountability for their assigned personnel with regard as to exact location(s) and personal safety and welfare at all times, especially when working in or around incident operations.

        Organize and brief subordinates.

        Know your assigned radio frequency(s) for your area of responsibility and ensure that communication equipment is operating properly.

        Use clear text and NIMS terminology (no codes) in all radio communications. All radio communications to the Incident Communications Center will be addressed: “(Incident Name) Communications”

        Complete forms and reports required of the assigned position and send through the supervisor to the Documentation Unit.

        Respond to demobilization orders and brief subordinates regarding demobilization.

 

Unit Leader Responsibilities – In the Incident Management System, a number of the Unit Leader’s responsibilities are common to all units in all parts of the organization. Common responsibilities of Unit Leaders are listed below. These will not be repeated in Unit Leader Position Checklists in subsequent duty positions.

 

        Review Common Responsibilities

        Upon check-in receive briefing from Incident Commander, Section Leader, or Branch Director as appropriate.

        Participate in incident planning meetings, as required.

        Determine current status of unit activities.

        Order additional unit staff, as appropriate.

        Determine resource needs.

        Confirm dispatch and estimated time of arrival of staff and supplies.

        Assign specific duties to staff; supervise staff.

        Develop and implement accountability, safety and security measures for personnel and resources.

        Supervise demobilization of unit, including storage of supplies.

        Provide Supply Unit leader with a list of supplies to be replenished.

        Maintain unit records, including Unit/Activity Log (ICS Form 214).

 

COMMAND STAFF POSITIONS:

 

            NOTE: Command Staff must continually interact and share vital information and estimated of the current and future situation and develop recommended courses of action for consideration by the Incident Commander. Members of the Command Staff are typically identified in ICS as Safety Officer, Liaison Officer, and Public Information Officer. Additional positions may be required, depending on the nature, scope, complexity, and location(s) of the incident(s), or according to specific requirements established by the Incident Commander. Command Staff members report directly to the Incident Commander.

 

            The Safety Officer (SO) function is to develop and recommend measures for assuring personnel safety and to assess and/or anticipate hazardous and unsafe situations. The SO monitors incident operations and advises the Incident Commander on all matters relating to operational safety. The SO is responsible to the Incident Commander for the set of systems and procedures necessary to ensure ongoing assessment of hazardous environments, coordination of multiagency safety efforts, implementation of measures to promote emergency responder safety, and the general safety of incident operations. The SO has emergency authority to stop and/or prevent unsafe acts during incident operations. Only one incident SO is designated (even under Unified Command). The SO, Operations Section Chief, and Planning Section Chief coordinate closely regarding operational safety and emergency responder health and safety issues. The SO coordinates safety management functions and issues across jurisdictions, across functional agencies, and with private-sector and nongovernmental organizations.

 

            The SO may have assistants, as necessary, and the assistants may also represent assisting agencies or jurisdictions. Safety assistants may have specific responsibilities, such as air operations, hazardous materials, etc. The major responsibilities of the Safety Officer are:

 

        Review Common Responsibilities.

        Participate in planning meetings.

        Identify hazardous situations associated with the incident.

        Review the Incident Action Plan for safety implications.

        Exercise emergency authority to stop and prevent unsafe acts.

        Investigate accidents that have occurred within the incident area.

        Assign assistants, as needed.

        Review and approve the medical plan.

        Develop the Site Safety Plan and publish Site Safety Plan Summary (ICS form 208) as required.

        Maintain Unit/Activity Log (ICS Form 214).

 

The Liaison Officer (LNO) – incidents that are multi-jurisdictional, or have several agencies involved, may require the establishment of the LO position on the Command Staff. The LNO is the point of contact for representatives of other government agencies, non governmental organizations, and/or private entities in either a single or Unified Command structure. Agency and organizational representatives have the authority to speak for their parent agencies on all matters, following appropriate consultations with their agency leadership.

 

Only one LNO will be assigned for each incident, including incidents operating under Unified Command and multi-jurisdiction incidents. The LNO may have assistants as necessary, and the assistants may also represent assisting agencies or jurisdictions.

 

The LNO is assigned to the incident to be the contact for assisting and/or cooperating Agency Representatives.

 

        Review Common Responsibilities

        Be a contact point for Agency Representatives.

        Maintain a list of assisting and cooperating agencies and Agency Representatives. Monitor check-in sheets daily to ensure that all Agency Representatives are identified.

        Assist in establishing and coordinating interagency contacts.

        Keep agencies supporting the incident aware of incident status.

        Monitor incident operations to identify current or potential inter-organizational problems.

        Participate in planning meetings, providing current resource status, including limitations and capability of assisting agency resources.

        Coordinate response resource needs for incident investigation activities with the Operation Section.

        Ensure that all required agency forms, reports and documents are completed prior to demobilization.

        Have debriefing session with the Incident Commander prior to departure.

        Maintain Unit/Activity Log (ICS Form 214).

        Coordinate activities of visiting dignitaries.

 

Public Information Officer – the Public Information Officer (PIO) is responsible for developing and releasing information about the incident to the news media, to incident personnel, and to other appropriate agencies and organizations.

 

Whether the command structure is single or unified, only one incident PIO should be designated. Assistants may be assigned from other agencies or departments involved. The Incident Commander must approve the release of all incident-related information.

 

Only one PIO will be assigned for each incident, including incidents operating under Unified Command and multi-jurisdiction incidents. The PIO may have assistants as necessary, and the assistants may also represent assisting agencies or jurisdictions.

 

One of the mechanisms available to the PIO on large incidents is to establish a joint information system (JIS). The JIS provides an organized, integrated, and coordinated mechanism for ensuring decision makers and the public are fully informed throughout a domestic incident or other emergency. It includes plans, protocols, and structures used to provide information to the public during an emergency. Key elements of the JIS include interagency coordination and integration, developing and delivering coordinated messages, and support decision makers.

 

        Provides an organized, integrated, and coordinated mechanism to ensure the delivery of understandable, timely, accurate, and consistent information to the public in a crisis.

        A separate JIS plan is used to provide information to the public during incident operations that is maintained by personnel trained to perform the duties of Public Information Officer.

        Encompass all public information operations related to an incident, including all Federal, State, local, tribal, and private organization PIOs, staff, and JICs established to support an incident.

        Perform interagency coordination and integration.

        Develop and deliver coordinated messages.

        Provide support for decision makers

        Be flexible, modular, and adaptable.

 

One way to ensure that public information is coordinated in an efficient manner is to establish a joint information center (JIC). The JIC becomes a central, physical location from which information can be coordinated across various jurisdictions and agencies as well as between governmental partners, the private sector, and nongovernmental agencies, incident commanders and multiagency coordination entities, working with the PIO, establish and oversee JICs and the process for coordinating and clearing public communications. The level of government at which the JIC is established will vary depending on the incident and local preferences and procedures. A single JIC location is preferable, but the JIS should be flexible enough to accommodate multiple JICs should the situation dictate that. Regardless of local preferences, JICs have the following common characteristics:

           

        The JIC includes representatives of all players in managing the response. This may include jurisdictions, agencies, private entities, and nongovernmental organizations.

        Each JIC must have procedures ad protocols for communicating and coordinating effectively with other JICs and with the appropriate components of the ICS organization.

        Representatives of each jurisdiction, agency, private sector organization, and nongovernmental organization involved in incident management activities.

        Multiple JIC locations when required by the circumstances of an incident.

        Each JIC to communicate and coordinate with other JICs and other appropriate components of the ICS organization.

 

Agencies have different policies and procedures relative to the handling of public information. The following are the major responsibilities of the PIO, which would generally apply on any incident, are as follows:

 

        Review Common Responsibilities

        Determine from the Incident Commander if there are any limits on information release.

        Develop material for use in media briefings.

        Obtain Incident Commander approval of media releases.

        Inform media and conduct media briefings.

        Arrange for tours and other interviews or briefings that may be required.

        Obtain media information that may be useful to incident planning.

        Maintain current information summaries and/or displays on the incident and provide information on the status of the incident to assigned personnel

        Maintain Unit/Activity Log (ICS Form 214).

 

General Staff:

 

            NOTE: General Staff must continually interact and share vital information and estimated of the current and future situation and develop recommended courses of action for consideration by the Incident Commander.

 

The Logistics Section is the support mechanism for the organization. Logistics provides services and support systems to all the organizational components involved in the incident. Responsible for all support requirements needed to facilitate effective and efficient incident management, including ordering resources from off-incident locations. It also provides facilities, transportation, supplies, equipment maintenance and fuel, food services, communications and information technology support, and emergency responder medical services, including inoculations, as required. The Logistics Section is also responsible for the accountability of all personnel working in the hazard zone of the incident. Command may assign the Logistics Section its own radio channel. The Logistic Section officer may establish sectors or branches for his/her section as needed.

 

Role and Responsibilities:

 

        Manage rehab.

        Manage personnel accountability within the hazard zone.

        Manage staging,

        Provide and manage any needed supplies or equipment.

        Forecast and obtain future resource needs (coordinate with the Planning Section).

        Provide any needed communications equipment.

        Provide fuel and needed repairs for equipment.

        Obtain specialized equipment or expertise per Command.

        Provide food and associated supplies.

        Secure any needed fixed or portable facilities.

        Coordinate immediate Critical Incident Stress Debriefing.

        Provide any other logistical needs as requested by Command.

        Supervise assigned personnel.

 

The Planning Section Chief – The Planning Section Chief, a member of the General Staff, is responsible for the collection, evaluation, dissemination and use of incident situation information and intelligence to the Incident Commander or Unified Command and incident management personnel about the development of the incident and the status of resources. Information and intelligence is needed to: 1) understand the current situation, 2) predict the probable course of incident events; and 3) prepare alternative strategies for the incident. The Chief prepares status reports, displays situation information, and maintains status of resources assigned to the incident. Develops and documents the Incident Action Plan based on guidance from the Incident Commander or Unified Command. Gathers and disseminates information and intelligence critical to the incident, unless the IC places this function elsewhere.

 

            Roles and Responsibilities:

 

        Review common responsibilities.

        Collect and process situation information about the incident.

        Supervise preparation of the Incident Action Plan (IAP). (IAP is approved by the Unified Command, when activated).

        Provide input to the Incident Commander and Operations in preparing the incident action plan.

        Chair planning meetings and participate in other meetings as required.

        Reassign out-of-service personnel already on-site to ICS organizational positions as appropriate.

        Establish information requirements and reporting schedules for Planning Section Units (e.g., resources, situation units).

        Determine the need for any specialized resources in support of the incident.

        If requested, assemble and disassemble Strike teams and Task Forces not assigned to Operations.

        Establish special information collection activities as necessary (e.g., weather, environmental, toxics, etc.).

        Assemble information on alternative strategies provide periodic predictions on incident potential.

        Report any significant changes in incident status.

        Compile and display incident status information.

        Oversee preparation and implementation of the Incident Demobilization Plan.

        Incorporate plans (e.g., traffic, medical, communications, and site safety) in the Incident Action Plan.

        Maintain Unit/Activity Log (ICS Form 214).

 

The Planning Chief can assign the following duties as necessary:

 

        Resources Unit Leader

        Check-In/Status Recorder

        Volunteer Coordinator

        Situation Unit Leader

        Display Processor

        Field Observer

        Documentation Unit Leader

        Demobilization Unit Leader

        Environmental Unit Leader

        Technical Specialists

o        Weather observer

o        Hazardous Materials Specialist

o        Environmental specialist

o        Training specialist

o        Chaplain emergency response technical specialist

o        Critical incident stress management

o        Family assistance coordinator

o        Human resources specialist

o        Salvage & Engineering Technical Specialist

o        Geographic information system (GIS) specialist

o        Public health technical specialist

o        Legal specialist

 

The Planning Process
 
A. OVERVIEW.
Sound, timely planning provides the foundation for effective domestic incident management. The NIMS planning process described below represents a template for strategic, operational, and tactical planning that includes all steps an IC and other members of the Command and General Staffs should take to develop and disseminate an 
               Incident Action Plan (IAP). The planning process may begin with the scheduling of a planned event, the identification of a credible threat, or with the initial response to an actual or impending event. The process continues with the implementation of the formalized steps and staffing required to develop a written IAP. 
 
               A clear, concise IAP template is essential to guide the initial incident management decision process and the continuing collective planning activities of incident management teams. The planning process should provide the following:
•current information that accurately describes the incident situation and   resource status;
•predictions of the probable course of events;
•alternative strategies to attain critical incident objectives; and
•an accurate, realistic, IAP for the next operational period.
 
               Five primary phases must be followed, in sequence, to ensure a comprehensive IAP. These phases are designed to enable the accomplishment of incident objectives within a specified time. The IAP must provide clear strategic direction and include a comprehensive listing of the tactical objectives, resources, reserves, and support required to accomplish each overarching incident objective. The comprehensive IAP will state the sequence of events in a coordinated way for achieving multiple incident objectives.
 
               The primary phases of the planning process are essentially the same for the IC who develops the initial plan, for the IC and Operations Section Chief revising the initial plan for extended operations, and for the incident management team developing a formal IAP, each following a similar process. During the initial stages of incident management, planners must develop a simple plan that can be communicated through concise oral briefings. Frequently, this plan must be developed very quickly and with incomplete situation information. As the incident management effort evolves over time, additional lead-time, staff, information systems, and technologies enable more detailed planning and cataloging of events and "lessons learned."
 
IAP Checklist: the following items are mandatory objectives of the Incident Action Plan.
 
   Includes the overall incident objectives and strategies established by the IC/UC.
   Adequately addresses the mission and policy needs of each jurisdictional agency in the case of UC.
   Addresses tactical objectives and support activities required for each operational period, generally 12 to 24 hours.
   Contains provisions for continuous incorporation of “lessons learned” as incident management activities progress.
   Is developed when the incident will effectively span several operational periods
   Is developed when changes in shifts of personnel and/or equipment are required.
   Is developed when there is a need to document actions and/or decisions.
 
The five primary phases in the planning process are:
 
1. Understand the Situation. 
               The first phase includes gathering, recording, analyzing, and displaying situation and resource information in a manner that will ensure
   •a clear picture of the magnitude, complexity, and potential impact of the incident; and
   •the ability to determine the resources required to develop and implement an effective IAP.
 
2. Establish Incident Objectives and Strategy. 
               The second phase includes formulating and prioritizing incident objectives and identifying an appropriate strategy. The incident objectives and strategy must conform to the legal obligations and management objectives of all affected agencies. 
 
               Reasonable alternative strategies that will accomplish overall incident objectives are identified, analyzed, and evaluated to determine the most appropriate strategy for the situation at hand. Evaluation criteria include public health and safety factors; estimated costs; and various environmental, legal, and political considerations.
 
3. Develop the Plan. 
               The third phase involves determining the tactical direction and the specific resource, reserves, and support requirements for implementing the selected strategy for one operational period. This phase is usually the responsibility of the IC, who bases decisions on resources allocated to enable a sustained response. After determining the availability of resources, the IC develops a plan that makes the best use of these resources.
 
               Prior to the formal planning meetings, each member of the Command Staff and each functional Section Chief are responsible for gathering certain information to support these decisions. During the Planning Meeting, the Section Chiefs develop the plan collectively.
 
4. Prepare and Disseminate the Plan. 
               The fourth phase involves preparing the plan in a format that is appropriate for the level of complexity of the incident. For the initial response, the format is a well-prepared outline for an oral briefing. For most incidents that will span multiple operational periods, the plan will be developed in writing according to ICS procedures.
 
5. Evaluate and Revise the Plan. 
               The planning process includes the requirement to evaluate planned events and check the accuracy of information to be used in planning for subsequent operational periods. The General Staff should regularly compare planned progress with actual progress. When deviations occur and when new information emerges, that information should be included in the first step of the process used for modifying the current plan or developing the plan for the subsequent operational period.
 
B. RESPONSIBILITIES AND SPECIFIC PLANNING ACTIVITIES.
The following is a checklist of planning responsibilities and specific planning activities:
 
1. General Responsibilities.
               The general responsibilities associated with the Planning Meeting and the development of the IAP is described below. The Planning Section Chief should review these with the General Staff prior to the planning meeting.
 
a. Planning Section Chief.
               •Conduct the Planning Meeting and coordinate preparation of the IAP.
 
b. Incident Commander.
               •Provide overall control objectives and strategy.
               •Establish procedures for off-incident resource ordering.
               •Establish procedures for resource activation, mobilization, and employment.
               •Approve completed IAP plan by signature.
 
c. Finance Section Chief.
               •Provide cost implications of control objectives, as required.
•Evaluate facilities being used to determine if any special arrangements are needed.
               •Ensure that the IAP is within the financial limits established by the IC.
 
d. Operations Section Chief.
               •Determine division work assignments and resource requirements.
 
e. Logistics Section Chief.
               •Ensure that incident facilities are adequate.
•Ensure that the resource ordering procedure is made known to appropriate agency dispatch center(s).
               •Develop a transportation system to support operational needs.
               •Ensure that the section can logistically support the IAP.
               •Place order(s) for resources.
 
2. Preplanning Steps: Understanding the Problem and Establishing Objectives and Strategy. The Planning Section Chief should take the following actions prior to the initial Planning Meeting (if possible, obtaining a completed Incident Briefing Form ICS 201):
   •Evaluate the current situation and decide whether the current planning is adequate for the remainder of the operational period (i.e., until next plan takes effect).
   •Advise the IC and the Operations Section Chief of any suggested revisions to the current plan, as necessary.
   •Establish a planning cycle for the IC.
   •Determine Planning Meeting attendees in consultation with the IC. For major incidents, attendees should include 
o        Incident Commander
o        Command Staff members
o        General Staff members
o        Resources Unit Leader
o        Situation Unit Leader
o        Air Operations Branch Director (if established)
o        Communications Unit Leader
o        Technical and/or Specialists (as required)
o        Agency representatives (as required).
 
   •Establish the location and time for the Planning Meeting.
   •Ensure that planning boards and forms are available.
   •Notify necessary support staff about the meeting and their assignments.
   •Ensure that a current situation and resource briefing will be available for the meeting.
   •Obtain an estimate of regional resource availability from agency dispatch for use in planning for the next operational period.
   •Obtain necessary agency policy, legal, or fiscal constraints for use in the Planning Meeting.
 
3. Conducting the Planning Meeting. 
               The Planning Meeting is normally conducted by the Planning Section Chief. The checklist that follows is intended to provide a basic sequence of steps to aid the Planning Section Chief in developing the IAP. The planning checklist is used with the ICS Planning Matrix Board and/or ICS Form 215—Operational Planning Worksheet.(The worksheet is laid out in the same manner as the Planning Matrix Board.) Every incident must have an action plan. However, not all incidents require written plans. The need for written plans and attachments is based on the requirements of the incident and the decision of the IC.
 
The Planning Meeting checklist is as follows:
   •give briefing on situation and resource status (Planning Section)
   •set control objectives (IC)
   •plot control lines and division boundaries (Operations Section)
   •specify tactics for each Division or Group (Operations Section)
   •specify resources needed by Division or Group (Operations Section, Planning Section)
   •specify facilities and reporting locations plot on map (Operations Section, Planning Section, Logistics Section)
   •place resource and overhead personnel order (Logistics Section)
   •consider communications, medical, and traffic plan requirements (Planning Section, Logistics Section)
   •finalize, approve, and implement IAP (IC, Planning Section, Operations Section).
 
4. Brief on Situation and Resource Status. 
               The Planning Section Chief and/or Resources and Situation Unit Leaders should provide an up-to-date briefing on the situation. Information for this briefing may come from any or all of the following sources:
   •Initial Incident Commander
   •Incident Briefing Form (ICS 201)
   •field observations
   •operations reports
 
5. Set Control Objectives. 
               This step is accomplished by the IC. The control objectives are not limited to any single operational period but will consider the total incident situation. The IC will establish the general strategy to be used; will state any major policy, legal, or fiscal constraints on accomplishing the objectives; and will offer appropriate contingency considerations.
 
6. Plot Control Lines and Division Boundaries on Map. 
               This step is normally accomplished by the Operations Section Chief (for the next operational period) in conjunction with the Planning Section Chief who will determine control line locations, establish division and branch boundaries for geographical divisions, and determine the need for functional group assignments for the next operational period. These will be plotted on the map.
 
7. Specify Tactics for Each Division. 
               After determining division geographical assignments, the Operations Section Chief will establish the specific work assignments to be used for each division for the next operational period. (Note that it may be necessary or desirable to establish a functional group in addition to geographical divisions.) Tactics (work assignments) must be specific and must be within the boundaries set by the IC's general control objectives (strategies). These work assignments should be recorded on the planning matrix. 
 
               The IC, Operations Section Chief, and Logistics Section Chief should also at this time consider the need for any alternative strategies or tactics and ensure that these are properly noted on the planning matrix.
 
8. Specify Resources Needed by Division. 
               After specifying tactics for each division, the Operations Section Chief, in conjunction with the Planning Section Chief, will determine the resource needs by division to accomplish the work assignments. Resource needs will be recorded on the planning matrix. Resource needs should be considered on basis of the type of resources required to accomplish the assignment.
 
9. Specify Operations Facilities and Reporting Locations and Plot on Map. 
               The Operations Section Chief, in conjunction with the Planning and Logistics Section Chiefs, should designate and make available the facilities and reporting locations required to accomplish Operations Section work assignments. The Operations Section Chief should also at this time indicate the reporting time requirements for the resources and any special resource assignments.
 
 
10. Place Resource and Personnel Order. 
               At this time, the Planning Section Chief should assess resource needs assessment using the needs indicated by the Operations Section Chief and resources data available from the Planning Section's Resources Unit. The planning matrix, when properly completed, will show resource requirements and the resources available to meet those requirements. Subtracting the resources available from those required will indicate any additional resource needs. From this assessment, a new resource order can be developed and provided to the IC for approval and then placed through normal dispatch channels by the Logistics Section.
 
11. Consider Communications, Medical, and Traffic Plan Requirements. 
               The IAP will normally consist of the Incident Objectives (ICS 202), Organization Chart (ICS 203), Division Assignment List (ICS 204), and a map of the incident area. Larger incidents may require additional supporting attachments, such as a separate Communications Plan (ICS 205), a Medical Plan (ICS 206), and possibly a Traffic Plan. 
                The Planning Section Chief must determine the need for these attachments and ensure that the appropriate units prepare such attachments. For major incidents, the IAP and attachments will normally include the items:
 
The IAP and Typical Attachments
 
Components                                                       Normally Prepared By
 
 
Incident Objectives (ICS 202)                             Incident Commander 
Organization List or Chart (ICS 203)                 Resources Unit
Assignment List (ICS 204)                                 Resources Unit 
Communications Plan (ICS 205)                        Communications Unit 
Logistics Plan                                                      Logistics Unit 
Responder Medical Plan (ICS 206)                     Medical Unit
Incident Map                                                       Situation Unit
Health and Safety Plan                                       Safety Officer
 
Other Potential Components
(Scenario dependent)
Air Operations Summary                                   Air Operations
Traffic Plan                                                         Ground Support Unit 
Decontamination Plan                                       Technical Specialist 
Waste Management or Disposal Plan                               Technical Specialist 
Demobilization Plan                                           Demobilization Unit 
Operational Medical Plan                                   Technical Specialist 
Evacuation Plan                                                  Technical Specialist
Site Security Plan                                                             Law Enforcement Specialist 
Investigative Plan                                              Law Enforcement Specialist 
Evidence Recovery Plan                                     Law Enforcement Specialist 
Other                                                                   As Required
 
Prior to the completion of the plan, the Planning Section Chief should review the division and group tactical work assignments for any changes due to lack of resource availability. The Resource Unit may then transfer division assignment information including alternatives from the planning matrix board or form (ICS 215) onto the Division Assignment Lists (ICS 204).
 
12. Finalize, Approve, and Implement the Incident Action Plan. 
               The Planning Section is responsible for seeing that the IAP is completed, reviewed, and distributed. The following is the sequence of steps for accomplishing this:
 
   •Set the deadline for completing IAP attachments.
   •Obtain plan attachments and review them for completeness and approvals.
   •Determine the number of IAP’s required.
   •Arrange with the Documentation Unit to reproduce the IAP.
   •Review the IAP to ensure it is up to date and complete prior to the operations briefing and plan distribution.
   •Provide the IAP briefing plan, as required, and distribute the plan prior to beginning of the new operational period.
 
ICS Forms that Can Aid the Planning Process
 
Number                                                Purpose
 
ICS-201 (p.1)                                        Incident Briefing
ICS-201 (p.2)                                        Summary of Current Actions
ICS-201 (p.3)                                        Current Organization 
ICS-201 (p.4)                                        Resources Summary 
ICS-202                                                Incident Objectives
ICS-203                                                Organization Assignment List
ICS-204                                                Assignment List
ICS-205                                                Incident Radio Communications Plan
ICS-206                                                Medical Plan
ICS-207                                                Organizational Chart
ICS-209                                                Incident Status Summary, with Instructions
ICS-210                                                Status Change Card
ICS-211                                                Check-In-List
ICS-213                                                General Message
ICS 215                                                Operational Planning Worksheet
 
 

 

The Operations Section Chief – The Operations Section Chief (OPS), a member of the General Staff, is responsible for the management of all operations directly applicable to the primary mission. The Operations Section Chief will establish tactical objectives for each operational period, with other section chiefs and unit leaders establishing their own supporting objectives. The Operations Section Chief may have one or more deputies assigned, with the assignment of deputies from other agencies encouraged in the case of multijurisdictional incidents. An Operations Section Chief should be designated for each operational period and should have direct involvement in the preparation of the Incident Action Plan for the corresponding period of responsibility. When Unified Command is activated, all participants agree on the designation of the Operations Section Chief.

 

The OPS activates and supervises organization elements in accordance with the Incident Action Plan and directs its execution. The OPS also directs the preparation of Unit operational plans, requests or releases resources makes expedient changes to the IAP, as necessary; and reports such to the Incident Commander. The major responsibilities of the Operations Section Chief are: