PROSEARCH NETWORK Goleta, CA 2003-present
Co-Chair, Education/Training Committee
Plan, coordinate training events for club members. Conduct new member orientation training.

ERICSSON DATACOM Goleta, CA 1993–2003
Formerly Advanced Computer Communications
Manager, Quality and Documentation 1/2002–3/03
ISO 9001/ISO 14001 Management Representative. Directed Quality, Environmental, and Documentation systems, including customer complaints, corrective actions, internal audits, release management, and customer documentation. Host for external auditors.

Manager, New Product Introduction and Quality 3/2001–12/01
New Product Introduction (NPI): Ensured that Operations could process and fulfill orders for new products before those products were released. Quality: ISO 9001/ISO 14001 Management Representative. Ran Quality and Environmental systems.

Manager/Supervisor, Document Control 12/1994–2/2001
Managed product documentation systems, product change control, and Software Library. Strove continuously to improve service and to expand the scope of added value in all areas.
Product Data Management: Led conversion from ACC’s data management systems to Ericsson’s after corporate acquisition. Led working group to establish ACC’s electronic data repositories. Configuration Management: Periodically redesigned department processes to meet the company’s changing needs. Chaired Change Control Board. Implemented on-line ECOs to integrate with MRP.Quality Systems / Process Improvement: Planned and drove system improvements, resulting in ISO 9001 and TickIT certification. Coordinated/conducted ongoing audits to maintain certification. Facilitated engineering teams to define standards, processes. Formalized tracking of deliverables, control of documents during development.

Compliance Engineer 7/1994–11/94
Obtained domestic and foreign product approvals for safety, electromagnetic interference, and network compatibility. Worked with JATE and other agencies to determine requirements, set up testing, and coordinate approvals.

Software Librarian 1/1993–6/94
Compiled, logged, and archived all software and firmware submissions from Engineering. Distributed all master software and firmware media to Operations. Wrote and coordinated ECOs for all software changes.

MCDONNELL-DOUGLAS AIRCRAFT/DELCO ELECTRONICS Long Beach & Goleta, CA 1991–92
Contract employee with CDI-West for a project with both companies (C-17A Mission Computer Software Development Program).

Data Manager
Released all software and document deliverables from MC/EDS organization to C-17A Data Management and U.S. Air Force. Held change control board. Managed problem report database.

Software Librarian
Held change control boards for C-17A Mission Computer software development. Coordinated change requests from Douglas Aircraft. Supervised data management. Also supported Tacit Rainbow, Generic Magic V Tester, and other projects.

Education/Professional Development
John M. Olin Fellow · University of Chicago
B.A., Mathematics · Reed College · Portland, Oregon. Phi Beta Kappa
ISO 9001 classes: CEEM class "Changes to ISO 9001 in 2000"; "Applying ISO 9001 in a Software Environment"; Perry Johnson class "Lead Assessor of Quality Systems" (registered course #A4252)
Ericsson classes and workshops, classes in various database systems, other seminars