Like it or not, Document Control is designed to be an obstacle ... in the sense that a properly-functioning Document
Control department should prevent a product from being released until it is fully documented. That documentation will
be needed later, so the delay is entirely in the company's interest -- but this fact doesn't make the Document Control
function any more popular. Nobody likes speed bumps either.
All the same, a Document Control department does not have to act like an obstructionist bureaucracy, even if obstruction
is part of its charter. The key is simple: give them something to do and make them accountable for doing it.
Too many Document Control departments make the engineers change all their own drawings and documentation, and then simply
check for accuracy. This is a waste. Let the engineers make the design changes which only they
can make, and then let the Document Control group finish the package: getting all the revisions right, updating all the routine
files, and so on. This frees up your engineers from tasks that look like routine drudgery to them; it allows your Document
Control staff to be responsible for work of their own instead of just checking other people's work. And realistically,
your Document Control staff is probably paid less per hour than your engineers anyway ... so it makes sense to offload to
them tasks at which they are the real experts.
Meanwhile, add them to the project teams. Add their tasks into the project schedule -- don't assume that the product
will magically release itself at the end of development. But then, once you have solicited their input and added them
to the schedule, hold them accountable for meeting their milestones like any other department. Once they are fully engaged
with the project, they can contribute proactively.