One of ten pages from Craig Marion's Software Design Smorgasbord. The others are:
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Capturing best practice, harnessing collective intelligence, sharing lessons learned, and harnessing the untapped value that lies among your staff and contacts. That's the best short description I've found on knowledge management. Information overload is a given today, yet important information is acquired regularly and needs to be made available to those who can use it. Knowledge Management addresses this problem. Knowledge continually needs to be freshened, too. Best practices evolve. Knowledge acquired through knowledge management needs not only to be made available to individuals. It needs to be integrated into software as knowledge support as well. Some of the major themes in knowledge management are
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| Knowledge Management Forum | A community of practice discussing the theories, methods, and practices collectively called Knowledge Management. (Posted 6/98) |
| KnowledgeBoard | "The European KM community." News, articles, case studies, discussion forums, links, a monthly theme discussion, and other resources. (Posted 1/03) |
| Knowledge Management Consortium International | "The largest nonprofit association of knowledge management professionals in the world." (Posted 5/99, updated 2/01) |
| The eLearning Guild | A community of practice for designers, developers, and managers of eLearning. Over a thousand resources organized by category, plus a discussion group. (Posted 6/02) |
| Association of Knowledgework | "Not just another website, this is a virtual home for those who work with this stuff called knowledge. Join your Community of Practice and connect with the interdisciplinary Community Network." (Posted 8/02) |
| Artificial Intelligence Applications Institute | This organization has a great deal to say about technical approaches to knowledge management including tools for capturing and sharing knowledge and a number of case studies. (Posted 2/00) |
| CM Pros | Content Management Professionals: the Content Management Community of Practice. This is the site map. Some of the best information is available to members only, but a good deal is available to non-members. (Posted 11/04, updated 12/05) |
| KMPro | The Knowledge Management Professional Society International. "The Knowledge Management Professional Society (KMPro) is an international professional society headquartered in the Washington, D.C. area and is the world's largest KM society with more than 120,000 members in 88 countries world-wide. It is a non-profit, member-driven community committed to promoting KM worldwide, with membership available for those interested in KM and with chapters available in more than 80 locations worldwide." (Posted 2/02, Updated 3/07) |
| Society for Organizational Learning | An intentional learning community created to connect corporations and organizations, researchers and consultants to generate knowledge about and capacity for fundamental innovation and change by engaging in collaborative action inquiry projects. This overview features a brief interview with Peter Senge. The booklist features books by members, and the other sites list is interesting. (Posted 9/02) |
| Human Capital Institute | "A networking organization, think-tank and clearinghouse for the newest ideas and most innovative strategies in human capital management." Community membership is free. (Posted 11/05) |
| Center for Information Development Management | "A focused, expert, and progressive forum to support documentation, training, and customer service managers in creating high performance teams that produce effective and appropriate deliverables." The download center features a number of strong articles. (Posted 4/03) |
| KM.gov | "The Federal Chief Information Officers Council (the CIO Council) establishes the Knowledge Management Working Group ... as an interagency body to bring the benefits of the government's intellectual assets to all Federal organizations, customers, and partners." The description of the role of Chief Knowledge Officer has strong graphics. These are come KM position descriptions. (Posted 4/06) |
| jboye08 |
November 4-6, 2008. Aarhus, Denmark.
jboye08: professional knowledge-sharing in a social atmosphere. The 4th annual conference held in Aarhus, Denmark by J. Boye. The original focus was content management, but since then the focus has expanded. 
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| 10th Annual Braintrust International Knowledge Sharing Summit |
November 18-20, 2008. Orlando.
"This 3-day event is a summit focusing on the people-side of knowledge management and how communities of practice, social network analysis, and specific technologies can be used to create a trusting knowledge management environment to increase product development, innovation, and measurable retention."(Posted 7/08)
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| Previous Conference Sites Still of Value | |
| CMF 2007 |
November 6-8, 2007. Aarhus, Denmark.
The 3nd International Content Management Forum Conference. The schedule of the 2006 conference contains slides, audio tracks, and videos from many of the presentations. (Posted 12/06) |
| World Knowledge Forum 2007 |
October 16-18, 2007. Seoul, Korea.
The theme is Wealth Creation in Asia. These are the speakers. (Alan Greenspan is one.) (Posted 10/07)
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| 7th International Conference on Knowledge, Culture and Change in Organisations |
July 24-27, 2007. Singapore.
"A comprehensive overview of current thinking in the area broadly described as knowledge management. Its perspectives will range from big picture analyses in keynote addresses by internationally recognised experts in the field of management, to detailed case studies of management practice." (Posted 2/07) |
| Knowledge Management 2007 |
April 3-5, 2007. Washington.
The largest KM event serving the U.S. federal government. (Posted 12/06) |
| Braintrust International 2007 Knowledge Sharing Summit |
February 26-28, 2007. Cambridge, MD.
"This event focuses on the people-side of knowledge management. This year we offer three distinct tracks intended to illustrate best practices in establishing a knowledge sharing process, utilizing and optimizing knowledge sharing, and bringing knowledge sharing to the next level." Day One Agenda. Day Two Agenda. (Posted 1/07) |
| KM World and Intranets 2006 |
October 31 - November 2, 2006. San Jose, California.
This year's theme is Applying Strategies & Tools for Innovation. This is the 2005 Program. (Posted 5/06) |
| Knowledge Management 2007 |
April 3-5, 2007. Washington.
The largest KM event serving the U.S. federal government. (Posted 12/07) |
| HCI's 2006 National Human Capital Summit |
April 6-7, 2006. Chicago.
"50 of the most respected academics, seasoned practitioners and thought leaders in human capital management." This is the agenda. From the Human Capital Institute. (Posted 11/05) |
| KM Europe 2005 |
November 7-8, 2005. Amsterdam.
This is the 2004 program. (Posted 7/05) |
| APQC's Tenth Knowledge Management Conference |
May 5-6, 2005. St. Louis, Missouri. The theme is "The Expanding Presence of Knowledge Management." Details. Sponsored by the American Productivity and Quality Center. (Posted 4/05) |
| The Gilbane Conference on Content Management Technologies |
April 11-13, 2005. San Francisco. Cutting-edge information on content management technologies. (Posted 4/05) |
| KM Asia 2004 |
November 2-4, 2004. Singapore.
The event overview is rich in case studies. (Posted 11/04) |
| KMWorld and Intranets 2004 |
October 26–28, 2004. Santa Clara, California.
The National Conference and Exposition on Knowledge Management, Content Management, Intranets, and Portals. The theme this year is "Applying Strategies & Tools for Performance Improvement." (Posted 3/04) |
| Search Engine Strategies 2004 |
October 27-28, 2004. Stockholm, Sweden. "The Premier Event for Search Engine Marketing & Optimization" (Posted 10/04) |
| Sharing Digital Resources: Web-Wise 2004 | March 3-5, 2004. Chicago. Selected papers from the Fifth Annual Conference on Libraries and Museums in the Digital World, March 3-5, 2004, in Chicago. A number of the links are to videos of the presentations. (Posted 10/04) |
| Motive | Provides products that both modularize support information in a dynamic, accessible database and automate the identification and solution of technical problems. Their ActiveLink demo is excellent, but be sure to check out the Motive Duet demo as well. (If the buttons don't work, click on Site Map in the upper right and use the links there). (Posted 8/99) |
| Sveiby Knowledge Mangement | Dr. Karl Sveiby's consultancy. "We conduct research in, create tools for, and advise organisations on how to create commercial value from knowledge-based assets." See especially Interactive Tools. (Posted 5/97, revised 11/98) |
| Etienne Wenger home page | Dr. Wenger is a leader in the development of communities of practice. This is his brief introduction to COPs, but you may want to begin with his Quick start-up guide. This is his publications page. Among his excellent writings is Knowledge management as a doughnut: Shaping your knowledge strategy through communities of practice. (Posted 11/05) |
| Step Two Designs | The website is especially strong in content management and intranets and contains brief, well-focused original articles in both areas as well as in knowledge management more broadly. Don't miss their intranet review toolkit, a comprehensive set of heuristics for evaluating intranets. (Posted 7/02, Updated 1/06) |
| Collaborative Strategies | Focuses on collaborative technologies (groupware) and knowledge management. See espcially What's Hot This Month. (Posted 5/98, revised 11/98) |
| Smith Weaver Smith: Cultural Changemakers | Very interesting site. SWS "prepares educational, cultural, and service industry leaders to transform their organizations for success in the knowledge economy." I like the visual portrait of the field they present under KM tools. They offer lots of interesting links grouped under KM Publications, They also have an online journal, Talking Knowledge, with several new pieces posted each month. (Posted 12/98) |
| Intranet Focus Ltd. | A U.K.-based consultancy that develops content management and intranet strategies and advises on information architecture design and implementation and the selection of content management and search software. Their page on Intranet Information contains excellent material on intranets, and their page on Intranet Technology contains excellent material on content management. See especially their well-annotated selection of the best books and reports on content management. (Posted 11/05) |
| Instancy | Offers a suite of integrated applications designed to deliver"the right knowledge to the right person at the right time - anytime, anywhere, on any device." No software or IT systems implementation is required. (Posted 1/08) |
| knowledgeshop.com | "The world's first Intellectual Capital store, stocked with products and services that enhance knowledge and the development of tangible and intangible assets." (Posted 11/98) |
| Information Engineering Services | Providers of education, consulting services and modeling tools for XML and Corporate Portals. Lots of information on the use of XML. (Posted 3/01) |
| Hyperknowledge | Interesting perspective on capturing and sharing organizational knowledge. "Hyperknowledge is an expert index to the world of information. It allows information from other systems to be presented in the context of WHAT-HOW-WHY. Information therefore becomes knowledge. See The Hyperknowledge Structure for an overview or download the white paper. (Posted 11/98, Links updated 5/01) |
| Eloquent, Inc. | "The Leader in Enterprise Knowledge Deployment Solutions." (Posted 6/98) |
| Knowledge Transfer International | Focuses on the development of knowledge a corporate asset. (Posted 5/97) |
| SkillView Technologies | The focus is on identifying and addressing employee skill gaps. (Posted 5/97) |
| Anecdote: Putting Stories to Work | "An Australian consulting firm "that specialises in helping organisations to tackle complex problems like organisational change, learning and project evaluation. . . regarded as a world leader in the practical applications of business-narrative." These are their white papers. (Posted 4/07) |
| The Knowledge Management Connection | Consultancy based on communication being the common thread of knowledge management requirements. Good discussion of Faceted Classification of Information and nice collection of links on this and other topics on the resources page. Additional links here. (Posted 7/05) |
| Groxis Suite | The Groxis product suite leverages principles from graph theory to improve the way people manage and process the information they need to do their jobs. The Groxis software quickly converts data, documents, records, and search results into a contextually relevant, graphical knowledge map. From Groxis. Via Infodesign. (Posted 11/02) |
| Tomoye | Tomoye helps leaders in knowledge intensive organizations worldwide make the most of their collective know-how by building better Communities of Practice. This is a Powerpoint demo of their product. (Posted 12/01, Updated 11/04) |
| The Beacon Knowledge Group | Consults on knowledge management and EPSS. (Posted 5/98) |
| Knowledge Management | From EC2 at the University of Southern California. Click on a planet and then an area of the enlarged planet for a list of sources, some of which are annotated. Or visit the site map. Interesting white paper on the emergence of knowledge organizations. (Posted 5/99) |
| Business Processes Resource Center | At the Unversity of Warwick (U.K.) The compilation of resources on knowledge management looks relatively recent. The rest of the site offers interesting resources as well. See especially the related BPR sites. (Posted 4/99) |
| SLOW | Stanford University, California.
Stanford Learning Organization Web (SLOW). (Posted 5/97, Link Updated 7/99) |
| IICR | Institute for Intellectual Capital Research. Information on identifying, measuring and managing Intellectual Capital in organizations. (Posted 9/98) |
| Drupal.org | "Drupal.org is the official website of Drupal, an open source content management platform. Equipped with a powerful blend of features, Drupal can support a variety of websites ranging from personal weblogs to large community-driven websites. Video presentations from the Drupal Conference in February, 2005, are available. (Posted 5/05) |
| Knowledge Media Institute | A research institute that explores learning and knowledge capture and re-use. Some of the excellent materials available include the paper Enriching Representations of Work to Support Organisational Learning, the Intelligent Brokering Service for Knowledge-Component Reuse on the World-Wide Web. The intitute is part of the U.K.'s Open University. (Posted 2/00) |
| M.S. in Information Architecture and Knowledge Management | From Kent State University (Ohio). (Posted 10/00) |
| M.Sc. in Knowledge Management at the University of Hull (U.K.) | The programme is completed over two years of part-time study. The MSc Knowledge Management consists of Knowledge Management: Models, Tools and Techniques, Systems Thinking, Professional Skills Development, Knowledge Management: Processes in Practice, Corporate Strategy, Organisational Development and Learning, and Dissertation. (Posted 9/06) |
| Especially Recommended | |
| Knowledge Management Primer |
Fourteen modular sections presenting the key principles of knowledge
management. Also contains a brief but strong annotated collection of links. Via
Gloria Gery.
(Posted 4/03)
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| What is Knowledge Management? | by Dr. Karl Sveiby. An overview of the field from one of its creators. See especially the Knowledge Management Initiatives. (Posted 12/97) |
| Mental Model Musings | By Gene Bellinger. Lots of provocative articles. The one entitled Knowledge Management: Emerging Perspectives is a good place to start. This article also contains many valuable links. (Posted 9/99) |
| Bibliography | A wealth of web resources from the Faculty of Information of the University of Toronto. (Posted 2/05) |
| Knowledge Management | Good introduction, with many links and a strong bibliography, from wikipedia. (Posted 6/07) |
| Intranet Redesign for Canon Australia | By Patrick Kennedy. "In mid-2006, Canon sought the assistance of Step Two Designs to begin the process of evaluating and redesigning iCON. This case study aims to give an overview of the process undertaken, as well as the initial outcomes." Via E-Learning Post. (Posted 11/07) |
| Other Selected Sources | |
| BRINT Institute's Book on Knowledge Management | "...the first book on knowledge-driven organizations and knowledge workers that can survive and thrive in the new world of uncertainty and risk...." By Yogesh Malhotra, Ph. D., M.B.A., et al. (Posted 9/02) |
| KM articles from JOHO | A collection of articles on knowledge management from the Jounral of the Hyperlinked Organization. (Posted 12/99) |
| Knowledge portals and the emerging digital knowledge workplace | By R. Mack, Y. Ravin, and R. J. Byrd. In this case study, the authors "describe the role knowledge portals play in supporting knowledge work tasks and the component technologies embedded in portals, such as the gathering of distributed document information, indexing and text search, and categorization." From the IBM Systems Journal, Volume 40, Number 4, 2001: Knowledge Management. (Posted 12/05) |
| Exploring the Intranet Hive | By Cairo Walker. "The Intranet Hive is a complete model for managing intranets." This is part 2 of the article. Via E-Learning Post. (Posted 5/08) |
| Choosing a Content Management System for your web project | "Nearly all websites these days use some sort of Content Management System (CMS). A CMS is a tool (usually web-based) that helps facilitate the process of creating, posting, organizing, and managing the content of a site. . . . "what CMS is right for you? If you squint hard enough, you can begin to see three unique types of CMS products that are commonly used amongst leading-edge web designers and developers" Via E-Learning Post. (Posted 1/08) |
| Toward High-Performance Organizations: A Strategic Role for Groupware | by Douglas C. Engelbart Written in 1992 by one of the great computer visionaries of the century, this paper argues that groupware will support important, special new knowledge capabilities in infrastructures and play a key role in an evolutionary strategy. (Posted 6/99) |
| The Swedish Community of Practice | by Dr. Karl Sveiby. Focuses essentially on human resource cost accounting and ways to track intangible assets. See also the link to the Intangible Assets Monitor. (Posted 12/97) |
| Knowledge Management Overview | A quick overview from CIO. This is their overview of The Learning Organization. |
| Knowledge Base Editor's Digest | Articles and abstracts from the Montague Institute Review and content from other publications and Web sites.
Among the categories presented are
case studies,
content management,
enterprise knowledge management, and
ontologies and topic maps. There's also an excellent A-Z index,
Via iaslash.
(Posted 3/05)
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| Learning Organizations | An interesting, comprehensive perspective on learning organizations. Richard Karash is featured. (Posted 5/97) |
| Hybrid KM: Integrating Documents, Knowledge Bases, Databases, and the Web | by Doug Skuce. "Most (online) knowledge is currently kept in conventional documents that are hard to structure, classify, browse, search, and even find. . . .This paper describes an attack on the knowledge management problem by introducing a new hybrid notion of document cum knowledge base. From the AAAI Spring Symposium on Artificial Intelligence in Knowledge Management at Stanford University, March 24-26, 1997. (Posted 11/98) |
| The Age of Social Transformation | By Peter F. Drucker. Explores the economic and social impacts of the growth in the importance of knowledge as a resource. Atlantic Monthly, November, 1994. (Posted 5/97, revised 5/98) |
| Navigating the Galaxies | By James Fallows. "New programs are trying to make sense of the uncodified information on the Internet" Atlantic Monthly, June 1996. (Posted 7/97) |
| Especially Recommended | |
| KM World | The website features news, online resources, and publications searchable by date. The magazine is free by subscription. Articles and special publications are available online. (Posted 4/02, Updated 3/04) |
| Gurteen Knowledge-Letter | "A free knowledge management newsletter - to help you better manage your knowledge and to stimulate thought and interest in subjects such as Knowledge Management, Learning, Creativity and the effective use of Internet technology." Archived copies are available online. (Posted 8/02) |
| Intranet Design Magazine | While much of the information deals with Web development, there's also lots of information on XML and content management, such as this chart of content management tools. (Posted 10/99) |
| Intranet Journal | Rich collection of resources. (Posted 2/05) |
| Group Computing Online | "The decision-maker's guide to groupware." Bi-monthly. Lots of good articles. (Posted 5/98) |
| Nua Knowledge News | "Intended as a central, authoritative resource, Nua Knowledge News aims to bring you the latest thinking and reports on building knowledge management infrastructures online and how organisations can leverage the information value that the digital age demands." Information is categorised under headings such as content management, classification, and search engines. From Nua, an internet design firm located in Ireland. (Posted 7/00) |
| CLO Magazine | "Chief Learning Officer magazine focuses on solutions for enterprise productivity in the enterprise learning market. " These are their newsletters and these are their whiteapapers. You can view many articles online in the archives, or you can subscribe for free. (Posted 9/05) |
| Other Selected Sources | |
| Human Capital Management | "The magazine that focuses attention on how human capital management can create business value and improve performance in personal and organisational terms." See the articles from previous issues. Via Jay Cross's Internet Time Blog. (Posted 9/07) |
| Gilbane Report | The report is particularly strong in content management. A number of whitepapers are also available. (Posted 4/05) |
| Knowledge Management Magazine | "Knowledge Management is the magazine for all knowledge management professionals, providing the vital information needed to implement and manage KM procedures. On the web site and in our hard-copy magazine, you will find the latest news on what's happening in this important industry and receive invaluable help and advice on implementing and maintaining a KM strategy in your organisation." (Posted 5/02) |
| Online Learning Magazine | The search engine covers past articles, as well as the magazine's predecessor, Inside Technology Training, and Training Magazine articles. (Posted 12/01) |
| iKMS online newletter | Set up like a blog, the newsletter of the Singapore-based International Knowledge Management Society presents a variety of articles and reviews. (Posted 6/05) |
| Portals Magazine | "The first fully dedicated magazine and companion website primarily covering corporate portal strategy and solutions." (Posted 5/03) |
| Talking Knowledge | An electronic journal published weekly by Smith Weaver Smith, Cultural Changemakers. (Posted 12/98) |
| @Knowledge magazine | An Internet zine and radio show that discusses Knowledge management. (Posted 12/97) |
| Intranet Journal | "Intranets channel your company's vision through the enterprise. Intranet Journal is here to help." Well organized and categorized, with lots of good information. By Datamation. (Posted 2/99) |
| Quarterly Online | "Quarterly is Learning Lab Denmark's journal for anyone interested in learning in the knowledge society." Issue 4 2004 focuses on design research. (Posted 2/05) |
| Computer-Mediated Communication Magazine | This periodical operated from May of 1994 through January of 1999. The last issue deals with website usability. The archive contains many useful articles. (Posted 5/97, Updated 7/99) |
| KnowWeb | An overview of ESPRIT Project No. 29065: The Web in support of knowledge management. Additional supporting information is available at the project website. (Posted 12/99) |
| Bob Boiko Presentations & White papers | "Bob Boiko is founder and president of Metatorial Services Inc., and is a faculty member of the University of Washington Information School. In 2004, Bob sparked the creation of CM Professionals, the first and only content management organization for practitioners." (Posted 3/08) |
| Developing Your Intranet Strategy | By Tim Horgan. A comprehensive strategy for introducing an intranet into an organization. (Posted 12/99) |
| Adaptive Workflow to Support Knowledge Intensive Tasks | By Ann MacIntosh of the Artificial Intelligence Applications Institute. This 1/9/98 presentation sketches an approach to keeping knowledge fresh and current. (Posted 2/00) |
| WBT and Knowledge Management | By William Horton. I liked especially the elucidation of the Processes of Knowledge Management. Horton's new book on Designing Web-Based Training is excellent, too. (Posted 3/00) |
| Especially Recommended | |
| KmWiki | "A virtual space where we gather to collect, comment, anneal and refactor our thoughts, links, insights and questions around knowledge management." The first page lists a large number of KM information categories. (Posted 9/02, Link Updated 9/06) |
| Knowledge Management from dmoz | The DMOZ Open Directory Project is "the largest, most comprehensive human-edited directory of the Web. It is constructed and maintained by a vast, global community of volunteer editors." (Posted 11/05) |
| Knowledge Management Research Center | Articles from CIO, articles from other sources, resources, events, a discussion forum, and clips from CIO Radio. From CIO magazine. (Posted 11/99) |
| Gurteen Knowledge Website Knowledge Management Page | A resource for the Gurteen Knowledge Community, global learning community of over 12,000 people in 138 countries, < by David Gurteen. The main themes of the site are knowledge management, learning, creativity, innovation and personal development. The site contains over 4,000 pages categorized into over 100 categories. (Posted 5/03, 4/07) |
| Knowledge Management Listings from elearningpost | This excellent weblog tracks knowledge management development as well as more general elearning. (Posted 7/04) |
| CMS Review | Superb site. Products, resources, tools, calendar, a blog, how to pick a CMS, and more! (Posted 5/05) |
| babsonknowledge.org | A blog by Tom Davenport, Larry Prusak and Don Cohen. (Posted 2/06) |
| CMS Watch | "An independent source of analysis and reports on content management, records management, and enterprise search solutions." This is their blog. (Posted 11/05) |
| Knowledge-at-work | By Denham Gray. "Personal thoughts about learning, community, and social affordances for knowledge creation."(Posted 7/06) |
| Elsua: the Knowledge Management Blog | "Posts from the world of Knowledge Management, Collaboration, Communities of Practice, Social Networking, and Web 2.0." (Posted 5/07) |
| Metadata | By Candy (actually, Carolyn S.) Schwartz, Graduate School of Library & Information Science, Simmons College, Boston. This link is to her Portals & Multi-standard Projects page. Other pages in this category include Resource Identification & Naming, Cataloguing & MARC , Dublin Core, SGML/XML, and Other Standards. Other topics in the site map may also be of interest. (Posted 5/03) |
| The KNOW Network | "The leading Web-based community of the world's foremost knowledge-based organizations dedicated to NETWORKING, BENCHMARKING AND SHARING BEST KNOWLEDGE PRACTICES leading to superior performance." News, Events, Resources, Links. Plus a keyword search. Founded in 1999 by Teleos. (Posted 6/02) |
| Communities of Practice Online (CoPo) | By Kerry Trabinger (Australia). This is their Resources and Links page. (Posted 11/05) |
| IBM Research's Knowledge Socialization Site | "This project explores ways in which the strength of storytelling can be used to enable informal knowledge transfer." White paper by John C. Thomas. I liked this presentation on Story-Colored Glasses. See also the stories, prototypes, and connections. (Posted 6/00) |
| Knowledge Connections | from David Skyrme Associates. "Pages aimed at giving you insights into the emerging global networked economy, where intangible assets, such as information and knowledge will determine future competitiveness." (Posted 10/98) |
| CMS Conversion Tools |
"This page is an attempt to collect known tools for getting content out of and into various CMS."
Via |
| Knowledge Management World | The online companion to KM Magazine, which is also available online (about a month behind). The site features KM Forums for interactive discussions. (Posted 12/99) |
| CSCW & Groupware | From Diamond Bullet Design's Usability First site. CSCW is Computer-Supported Cooperative Work. Lots of useful links. (Posted 6/98, Updated 7/99) |
| KM Resources | By Fred Nickols. An overview, a strong selection of articles, an annotated list of books, benchmarking resources, a list of major consultants along with links to some of their publications, a few articles on the technologies of knowledge management, and a selection of knowledge management web sites. (Posted 5/00) |
| eKnowledgeCenter | "Linking Knowledge Management and Intellectual Capital professionals worldwide to certification programs, expert networks, knowledge resources, and electronic publishing services. Keep current with the latest in research, trends, and news." (Posted 8/00) |
| Knowledge Management Reference Sites | Hundreds of links from CBEL organized by title and category. (Posted 1/08) |
| CMS-FORUM.ORG | "A structured home for the information that circulates on the [content management] industry's main mailing lists." Via LouisRosenfeld.com. (Posted 3/04) |
| Knowledge Management Links | An annotated list by William Horton. Many of the links were used in his presentation on Web-Based Training and Knowledge Management. A companion list of training and development links may also be of interest to some viewers. (Posted 3/00) |
| Knowledge-Portal.com | Information on the background of Knowledge Management, the issues of implementing it, "tools, techniques and technologies," and links to sources. (Posted 11/02) |
| Knowledge Management | Resources from the American Quality and Productivity Center. A variety of resources, including presentations, plus information on courses the Center conducts. (Posted 11/02) |
| Fifth Discipline Fieldbook/Age of Heretics Links Page | By Art Kleiner. one of the authors of the Fifth Discipline Fieldbook. Links are grouped by categories such as systems thinking, management innovation, and corporate environmentalism. (Posted 3/99, Link Updated 7/99) |
| Groupware and Collaboration | From developer.com. Over 200 listings, briefly annotated. (Posted 10/98) |
| Other Selected Sources | |
| Knowledge Management Channel | A KM online community. Contains a virtual noticeboard "for professionals to share their thoughts and successes - a free and open exchange of ideas and issues," a number of KM articles, a non-annotated list of KM sites, and short book reviews. (Posted 3/01) |
| babsonknowledge.org | A blog by Tom Davenport, Larry Prusak and Don Cohen. (Posted 1/06) |
| Knowledge Management | "Development and discussion around knowledge management and knowledge work." By Dr. Jim McGee, Clinical Professor of Technology and Electronic Commerce at the Kellogg School of Management in Evanston, IL. Jim teaches courses on electronic commerce and the management of information technology to both MBAs and executives. Via Step Two Design. (Posted 7/02) |
| Column Two | News and opinion on all things KM & CM. Very new, very promising. By James Robertson of Step Two Design. (Posted 7/02) |
| km | A section of Steven Vore's Steven's Weblog. Via Step Two Design. (Posted 7/02) |
| gotcha | Interesting collection of case studies and compendium of knowledge management products. From a group of grad students within the UC Berkeley's School of Information Management & Systems (SIMS). (Posted 3/01) |
| IT Toolbox Knowledge Management | News, a job bank, documents, press releases, events calendar and other knowledge management information. Part of Information Technology Toolbox. (Posted 3/01) |
| MetaKM | "The knowledge management portal for practitioners, researchers, and solution providers." Offers a wide variety of topics. (Posted 9/01) |
| Portals and KM | This blog shares ideas and hopes to generate discussion on the use of portals, blogs, and knowledge management to provide value to organizations through practical applications. New trends and technologies are covered with a switch to music and food on the weekends." (Posted 9/04) |
| Knowledge Management Links | Good collection, but no annotations. Compiled by Herwig Rollett. (Posted 9/01) |
| NetAcademy on Knowledge Media | A portal devoted to developing a framework of knowledge management for corporate use. Searchable. Part of NetAcademy. (Posted 5/00) |
| Organizational Learning |
University of Colorado at Denver.
School of Education. (Posted 5/97) |
| Stewart's links | By Thomas A. Stewart. A meta-index. Worth checking out. (Posted 5/97) |
| Knowledge Management | A collection of links on knowledge management and knowledge management tools from Search Tools Consulting (Avi Rappoport). (Posted 3/99) |
| Knowledge Management Server |
University of Texas at Austin.
A knowledge management home page. (Posted 5/97) |
| Especially Recommended | |
| The Knowledge Management Resource Center | Excellent meta resource for exploring knowledge management. Organized into 14 departments including Introduction to Knowledge Management, In the News, Community (forums and chat), Conferences and Events, and University Sites. A service of IKM Corporation. (Posted 7/99) |
| Better Practice Checklists | Twenty checklists developed by the Australian government. See especially Knowledge Management, Use of Metadata for Web Resources, Selecting a Content Management System, Implementing a Content Management System, Managing Online Content, and Designing and Managing an Intranet. (Posted 11/04) |
| Intranet Review Toolkit | "A comprehensive set of guidelines for assessing the strengths and weaknesses of corporate intranets. It contains a substantial set of heuristics, allowing a detailed intranet review to be conducted that focuses on a wide range of functionality, design and strategy." Courtesy of Step Two Designs. (Posted 4/06) |
| Google Labs | "Google labs showcases a few of our favorite ideas that aren't quite ready for prime time. Your feedback can help us improve them. Please play with these prototypes and send your comments directly to the Googlers who developed them." See also the beta of Gmail, "an experiment in a new kind of webmail, built on the idea that you should never have to delete mail and you should always be able to find the message you want." (Posted 10/04) |
| Introductory Course on Knowledge Management beta | An on-line course that takes you through Dr. Karl Sveiby's framework for leveraging the intangible assets of an organisation. The course assists you in creating your own list of KM-projects, ranked in pritory order. It takes about 45 minutes. (Posted 11/98) |
| Executive Guides: Knowledge Management | Terrific thumbnails of what it is and what' involved. From Darwin Magazine. (Posted 12/03) |
| Index of Knowledge Management | Very useful index of knowledge management terms, from Knowledge Transfer International. (Posted 5/97) |
| CmapTools | A free program that enables users to construct, navigate, share and criticize knowledge models represented as concept maps, or cmaps. A Cmaps is a series of concepts, usually nouns, linked by phrases or verbs. (Posted 7/05) |
| SurveyMonkey.com | Intelligent survey software for serious primates of all species. SurveyMonkey has a single purpose: to enable anyone to create professional online surveys quickly and easily. (Posted 9/04) |
| Specialist library for Knowledge Management | One of several library's within the U.K.'s National Library for Health. A good place to begin to understand what's involved in knowledge management. See, for example, this introduction to communities of practice. (Posted 6/05) |
| Davenport, T. 2005. Thinking for a Living: How to Get Better Performance And Results from Knowledge Workers. Harvard Business School Press. (Posted 10/05) | |
| Rosenberg, M. 2000. KE-Learning: Strategies for Delivering Knowledge in the Digital Age. McGraw-Hill Trade. (Posted 12/02) | |
| Intellectual Capital: The New Wealth of Organizations | By Stewart, T. A theory of the significance of intellectual capital and how to generate it. (Posted 5/97) |
| Tiwana, A., 1999. Knowledge Management Toolkit, The: Practical Techniques for Building a Knowledge Management System. New York: Putnam. (Posted 12/00) | |
| BRINT Institute's Book on Knowledge Management | By Yogesh Malhotra, Ph.D.. "a book on the definition, strategy and implementation of knowledge-driven organizations that can survive and thrive in the new world of uncertainty and risk...." Via EPSS Central. (Posted 12/01) |
| The New Organizational Wealth: Managing and Measuring Knowledge Based Assets | by Dr. Karl E. Sveiby. "Practical advice and examples of how companies succeed by employing strategies that focus on the intangible rather than the tangible assets." (Posted 12/97) |
| Annotated Book & Journal Reading List | From ACM SIGGROUP (Special Interest Group on Supporting Group Work). (Posted 12/00) |