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SI International's Business Plan Developer EPSS |
I joined SI International, Inc., in 2002 to design and lead the team to build this project.
It's an EPSS developed for the National Park Service to enable park personnel to build
business plans for their parks. No experience with business plans, financial analysis,
or document construction was assumed. The tool guides inexperienced personnel through
the entire process, from data gathering, through extensive analysis, to the writing of
an actual plan. It won first prize at the 2004 EPSS/PCD Comptetition in the category of PCD Solutions.
(Posted 11/04) |
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Strohl Systems' Plan Assistant EPSS
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A description of an EPSS developed at Strohl Systems for its flagship product.
I worked with the lead developer in its conceptual design and then led the
team that created its information content. I also composed the description
of the product and submitted it to the EPSS/PCD Design Competition in 1998.
The product was was awarded third prize.
(Posted 7/98, revised 11/04)
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What is EPSS and What Does It Mean to Information Designers? |
An overview of EPSS with a focus on the implications of its principles
for information designers. The article highlights Cheryl Lockett Zubak's
typology for embedding help into user interfaces, which advances the EPSS theme of
making user assistance intrinsic.
(Posted 5/98) |
| Attributes of Performance-Centered Systems: What Can We Learn From Five Years of EPSS/PCD Competition Winners? |
By Craig Marion. Looking at the the 35 award-winning entries in the first five years of this competition both clarifies Gloria Gery's 19 Attributes of Performance-Centered Systems and suggests some new ones. Originally published in the November 2002 issue of Technical Communication (Vol 49, No. 4, pp. 428-443). Winner of STC's 2002 Frank R. Smith
Outstanding Journal Article competition for Distinguished Technical Communication.
(Thanks to Gery Associates for obtaining permission from STC to make this article available online and hosting it.)
(Posted 12/02, Updated 4/03)
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SI International's Business Plan Developer EPSS |
I joined SI International, Inc., in 2002 to design and lead the team to build this project.
It contains two performance-centered applications, one that consolidates financial information and another
that builds a business plan, embedded within and integrated into an EPSS. The product won the 2004 EPSS/PCD Comptetition in the category of PCD Solutions.
(Posted 11/04)
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What is Performance-Centered Design? |
Performance-Centered Design is similar to User-Centered Design, except that the focus is on the
accomplishment of work rather than on the optimization of software. This article explains some
of Gloria Gery's contributions to this concept. It also makes the business case
for it and presents examples of how performance-centered software behaves.
(Posted 3/97)
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| Implementing Performance-Centered Design |
An overview of the teams and types of activities that need to be added to the software
development cycle to make software performance-centered. Many of these activities parallel
those used for user-centered design. The article focuses on the development of the base user interface
and states that performance support and knowledge support add-ons need to be determined
early in the development cycle and developed separately. (Posted 5/97; revised 6/97)
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