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Considering registering your company to the ISO standard?
Preparing your staff for what to expect?
Preparing for a surveillance audit?
I have over 20 years experience in the manufacturing arena registering systems to the ISO standard.
All work is a process having inputs and outputs. Understanding customer requirements, whether internal
or external, is critical in achieving customer satisfaction. Root cause analysis through auditing and investigation
is the key to determine opportunities necessary to improve customer satisfaction.
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