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Security Patch and Removal Tool for Downadup
and Conficker Worm, as outlined in CPR Special Alert Newsletter #9.1
Click here to download free Microsoft Security Patch (select "Save" to Desktop when prompted)
Click below to download free Symantec Removal Tool (select "Save" to Desktop when
prompted)
If you need Anti-Virus or Anti-Spyware, use the links below under "Software To Protect Your Computer" to
download effective, free versions of both.
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We recognize that providing support and maintenance for your computer is critical to your satisfaction.
We regularly share Safety Tips and Special Alerts with our clients to keep them informed. Each Safety Tips or Special
Alert emailing contains information about new dangers and ways to avoid them, as well as other useful information for day-to-day
computing needs.
Use the link below to view or download previous newsletters. (may require pop-up
window)
Click here for the CPR "Safety Tips and Special Alerts" archive
Computer Problem Resolutions
- 813.463.8191 or 727.565.0770
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Software To Protect Your Computer
With the safety of your computer in mind, here are some of the software products that
we use to repair and safeguard all the systems we work on - including our own. The programs listed below will remove
Spyware and Viruses, and some protect against future infections as well. They are available free of
charge at the links provided.
Anti-Spyware products:
Spybot is a highly-rated product that both removes and protects against infections from all currently
known Spyware. Updates are free, but not done automatically - must be updated regularly (like Anti-Virus software) for
maximum protection. To install the program: click "Get Spybot", select "Run" when prompted and follow the instructions.

Lavasoft's Ad-Aware is another highly-rated product that removes infections from all currently known Spyware. As
with Spybot, updates are free but not done automatically - must be updated regularly for maximum results during
repair. To install the program: click "Get Ad-Aware", select "Run" when prompted and follow the instructions.
Anti-Virus products:
AVG Anti-Virus Free Edition is available to everyone. To download and install, click "Get AVG Anti-Virus", select "Run"
when prompted and follow the instructions.
Computer Associates Security Suite with Anti-Virus is available free for Road Runner users in the
Tampa Bay area. To download and install, click "Get CA Anti-Virus", scroll down the page to the lower
left, and confirm your Road Runner email address and password.
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