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OBJECTIVE:
Increased profits through computerization, efficiency & cost-containment . . .
ACHIEVEMENTS:
Millions in annual savings generated by managed care and cost-containment programs for claims and insurance organizations
through collaborative management & computer systems!
SKILLS:
Managing, supervising, planning, budgeting, decision making, training, business plans, start-ups, project management,
investigating, negotiating and developing computer systems
EXPERIENCE:
Managing claims and insurance organizations, developing cost-containment programs in self-insured and insured environments,
including programs and computer systems for liability claims, workers compensation, unemployment compensation, managed care,
return-to-work and customer service. Also experienced in internal auditing, human resources/employee benefits, security/fraud,
safety/loss control, attendance improvement, public safety, excess/re-insurance, litigation, claims and security investigations,
and subrogation. Experience includes downsizing, out-sourcing and Six Sigma.
TRAINING:
Zero-based budgeting, TQM (total quality management), corporate culture change, racial awareness/diversity, management
by objectives/commitment, team management, best cost, claims and insurance courses. Systems training includes dBase 3+, Paradox,
Microsoft Access, Novell Netware LAN, and Internet applications in html/FrontPage.
EDUCATION:
Lock Haven High School - Lock Haven PA
Penn College/Williamsport Area Community College - Industrial Technology
The
Pennsylvania State University - Administration of Justice
Continuing Ed at West Chester, Villanova & Temple - Risk
Management
EMPLOYMENT HISTORY:
KENPOORMAN.COM, LLC, Self-Employed, Jeffersonville PA
.. 2004 - Present: Consultant
- Website Development
HARLEYSVILLE INSURANCE, Retired 11/30/04, Harleysville PA
.. 2002 - 2004: Supervisor - Medical
Disability Services
.. 1992 - 2002: Sr. Workers Compensation Claims Specialist
BELL ATLANTIC/VERIZON, Retired 1992,
Philadelphia PA
.. 1988 - 1992: Manager - Claims & Insurance
.. 1986 - 1988: Staff Manager - Claims & Insurance
BELL
ATLANTIC NETWORK SERVICES, Arlington VA
.. 1984 - 1986 Staff Manager - Risk Management/Security
BELL OF PENNSYLVANIA
..
1983 - 1984: Associate Manager - Claims, Philadelphia PA
.. 1982 - 1983: Specialist - Internal Auditor, Conshohocken PA
..
1980 - 1982: Assoc Staff Manager - Human Resources Phila. PA
.. 1979 - 1980: Associate Manager - Benefits, Philadelphia
PA
.. 1977 - 1979: Assistant Manager - Claims, Conshohocken PA
.. 1973 - 1977: Claims Representative, Altoona PA
..
1971 - 1973: Network Technician, Jersey Shore PA
.. 1964 - 1971: Communications Technician, Lock Haven PA
OTHER
EMPLOYMENT:
.. Piper Aircraft Corporation, Lock Haven PA
.. Clinton County Sheriff Dept, Lock Haven PA
.. United
States Navy
.. Musician
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UNITED STATES NAVY
US Naval Fleet Training Center
San Diego,
CA
US Naval School of Music, US Naval Station Anacostia, Washington DC
Commander Carrier Division Four (COMCARDIV
4)
Fleet Band #194, Norfolk VA
.. USS Kitty Hawk CVA-63, San Diego CA
.. USS Franklin D. Roosevelt CVA-42, Mayport
FL
.. USS Shangri-La CVA-38, Mayport FL
.. USS Forrestal CVA-59, Norfolk VA
Commander-in-Chief Atlantic Fleet
(CINCLANTFLT)
Navy Band #85, Cinclant/Saclant Base, Norfolk VA
AWARDS
.. Armed Forces Expeditionary Medal
..
National Defense Service Medal
.. Navy Good Conduct Medal
OPERATIONS
.. Dominican Republic Operations
.. Cuban
Missile Crisis
.. Project Mercury
DUTIES
Musician, surface plotting, flag administration, air intelligence (security
clearance)
PORTS OF CALL
Norfolk, Virginia; Guantanamo Bay, Cuba; Port-of-Spain, Trinidad; Port-of-Prince, Haiti;
Rio de Janero, Brazil; Valpariso, Chile; Lima, Peru; Acapulco, Mexico; San Diego, California; San Francisco, California; Roosevelt
Roads, Puerto Rico; Mayport, Florida; Dominican Republic; Cannes, France; Naples, Italy; Palermo, Sicily; Genoa, Italy; Athens,
Greece; Rhodes; Beirut, Lebanon; Barcelona, Spain; Crete; Livorno, Italy; Gibraltar, Portugal; New York, NY (it's a hell of
a town)
MILESTONES
.. Enlisted CRUITSTA Philadelphia PA, 20 Jul 1960
.. Assigned Fleet Training Center, San Diego
CA, 21 Jul 60
.. Airman Recruit Designation, 17 Aug 60
.. Recruit Training Graduation, FTC Company #345, 3 Oct 60
..
Assigned US Naval Station Anacostia, Wash DC, 4 Oct 60
.. Cordon Duty for Pres John F Kennedy, Wash DC, 20 Jan 61
..
Graduated USN School of Music, Basic Course, 24 Jul 61
.. Assigned COMCARDIV FOUR, Norfolk VA, 6 Sep 1961
.. Onboard
USS Kitty Hawk TAD Maiden Voyage, Sep-Oct 1961
.. Shellback Lat 00-00' Lon 39-30W 'inta the wind 22 Sep 61
.. Horned
Shellback CVA63, Cape Horn East to West 8 Oct 61
.. Onboard USS Roosevelt, Dominican Republic Ops, Nov 61
.. Onboard
USS Shangri La, Caribbean Sea, Dec 1961-62
.. Onboard USS Forrestal, Guantanamo Bay, Cuba, Jan 62
.. Project Mercury,
CVA-59, John Glenn Recovery, Feb 62
.. Mediterranean Cruise, CVA-59, 3 Aug 62 to 2 Mar 63
.. Petty Officer Third Class,
16 Nov 62
.. Assigned CINCLANTFLT Headquarters Norfolk VA 4 Apr 63
.. Assigned Reserve Manpower Ctr Bainbridge MD 18
Oct 63
.. Honorable Discharge, 19 July 1966
.. Cold War Certificate, Secretary of Defense, 1999
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MUSICIAN
AXES:
Keyboards including piano, organ, pipe organ
and electronic; percussion including traps, vibes, timpani, snare, bass, other percussion, and bugle...
CHARTS:
Basie,
Berklee, Navy and Dave Pell. Show tunes, old standards, jazz, blues, rock, country, honkey tonk, pop, military and religious...
GIGS:
Concerts,
clubs, bars, lounges, dining rooms, rathskellers, speak easys, hotels, floorshows, USO's, officer clubs, military ceremonial,
service clubs, fraternal clubs, family reunions, weddings, funerals and church services...
TOURS:
Mid-Atlantic,
Southeastern, South American, European and Carribean.
FAVES:
Bird, Trane, Zane (Jim Chapman), Sonny, Cannonball;
Nat Adderly, Nat Barrett, Miles, Dizzy, Mickey Greenberg, Clifford, Art Farmer, Joshua Redman; Buddy Powell, Thelonious, OSCAR,
McCoy, John Lewis MJQ, Gene Harris, Fats, Bill Evans, Horace, Art Tatum; Art Blakey Jazz Messengers, Buddy Rich, Robbie Long,
Mike Romanesky, Jay Frazier, Herbie, Quincy, Maynard, Mingus, Stan Kenton; Jay Jay & Kai; Stan Getz/Gilberto/Jobim, Sergio
Mendes & Brazil 66, Brubeck/Desmond, Wes Montgomery, Doug Andrews, Bennie Matthews, Jay Caprio & Donnie Dorey; Jimmy
Smith, Charles Earland, Steve Poorman and the DeFrancescos on B3; Ramsey Lewis, Poncho Sanchez, Chick Corea; Diane Bish on
pipes, E. Power Biggs (Bach Fugue in D Minor), Ella's pipes, Etta Jones and yes, DIANA KRALL! (oops, Renee Olstead!)
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