Eric has spent more than 20 years working with companies to implement new management technologies that improve company
performance.
For the last 12 years, Eric has focused his efforts on helping companies enhance
their product development and innovation performance. From 1991 to 2001, he was
one of the leaders of Integral, Inc., a management consultancy co-founded by Prof. Kim Clark, now Dean of Harvard’s
Business School. During this time, he led innovation enhancement consulting initiatives at more
than twelve companies, in locations ranging from the United Kingdom to Singapore to India
and the United
States.
Eric led the consulting team that developed Unilever’s Innovation Project Management system, and provided training
and consulting support globally to Unilever. Eric also headed up the consulting
team that developed a new innovation system for Nielsen Media Research, enabling Nielsen to thrive during a period of extreme
volatility in its businesses.
For the last several years, Eric has consulted to senior managers in a variety of
global companies on ways in which they can be most effective in launching “category creating” new products
and services such as the Palm Pilot or Merrill Lynch’s Cash Management Account.
He has published in this area, and has presented his findings to companies, management conferences, and governmental
agencies.
Eric is trained as an economist with an undergraduate degree from Yale University. He holds a Ph.D. and an MBA
degree (with high distinction) from Harvard.
