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Faq's

Things you might want to know.........

How does the Chocolate Fountain work?
 
The unit is made up of 3 basic sections: a heater base, fountain tiers, and an auger.  You should pre-heat the base unit for 20 minutes.  We recommend heating chocolate prior to putting in base.  We use callebaut fondue chocolate specifically designed for the fountain - no need to add vegetable oil.  After the warmed chocolate has been pured into the base, the auger will then bring the chocolate up and through the fountain to flow down each tier.
 
How do you pre-melt chocolate for use in the Chocolate Fountain?
 
We recommend you warm up chocolate in a microwave or in a double-boiler before pouring in the heater base.  This will ensure smooth flow of chocolate inside the fountain.
 
What are the table and electrical requirements for the Chocolate Fountain?
 
A full, level sturdy table is a must.  If the table is not level, the chocolate will not flow properly.  The Chocolate Fountain requires a 120 volt grounded electrical outlet within 10 feet of the set-up location.
 
What dipping items can be used with the Chocolate Fountain?
 
Use your imagination!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! 
 
Can the Chocolate Fountain run continuosly?
 
The unit is designed for continous use at an event.  You simply monitor the level of chocolate used and add accordingly into the heated base so the flow is uninterrupted. 
 
Why is the Chocolate Fountain not suitable for outside use?
 
It is not suggested because the chocolate can attract unwanted insects.  Also, outside air tempature may play a factor in the flow of the chocolate. 
 
Are reservations required?
 
Yes, we work on a first come first serve basis.  A $50 deposit wand a signed contract will secure the date of the event, and the balance will be due 7 days prior to event.
 
 
 

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