Real Estate System Selection

Our extensive knowledge of leading real estate systems coupled with our thorough understanding of real estate business processes enables us to guide our clients through the software selection process.  Our approach includes defining the current state and future needs of your organization; developing a requirements matrix; scheduling and managing targeted demonstrations of best candidate systems; and assisting in organizing a process to review and evaluate candidates.

Software Implementation

The implementation of a property management system is a major undertaking for any organization.   It requires a careful approach by the right team of experienced professionals, a team able to craft your specific business requirements into the best system for your organization.   The consultants of REdirect begin virtually every project with a thorough understanding of our client’s current state including departmental workflow, employee roles, and business processes.  

 

Our goal is to work with you, as your partner and advocate, to implement a system that meets your needs today and well into the future.  We provide an efficient, cost effective implementation designed to minimize business interruption.  And we will deliver it with the highest level of service available at any price.

Data Conversion

At REdirect, comprehensive electronic data conversion services have been a mainstay of our business from the outset.  We have experience moving data in and out of a wide range of real estate systems.  The combination of our technical and business understanding means that we are able to make sense of any data--even in cases where its source is a legacy or ‘home-grown’ system for which technical documentation is no longer available.  This attention to detail allows us to tailor every conversion project to the specific needs of the larger implementation and organization.  Furthermore, we are often able to leverage the conversion process to provide significant data cleansing, ensuring that the data in its new home will have greater value and integrity well into the future.

Customization

While the real estate industry has seen great strides in recent years in the quality of the software offerings available to it, no product serves every business out of the box.  Nor should it; every business is unique.  At REdirect we are experts at crafting an approach that begins with the best system available for an organization and molding it into a complete solution for the way you do business.  Sometimes this can be accomplished through subtle setup and design decisions, other times a project calls for more broad brush changes to process flow and even look and feel.   In some cases we are called upon to augment a system’s functionality with additional custom-built components that are tightly integrated with the base system. 

System Integration

More and more often data that is generated, stored, maintained, analyzed and displayed by disparate systems performing different functions needs to work together as one.   Data must be exchanged seamlessly and meaningfully between systems on different platforms using different technology often in, or close to, real time.   Systems integration is another area in which REdirect with depth in real estate business process, real estate systems, and custom programming, is uniquely positioned to provide cutting edge and cost effective solutions.

Operational Support

Many of our clients continue their relationship with REdirect through ongoing application support.  We can work with you to provide a flexible support model tailored to your needs, from occasional 'on demand' consulting assistance to a full outsourced help desk.  REdirect is often able to resolve your issues more timely than support provided directly by your software vendor as our consultants provide deep expertise in the real estate software application coupled with an understanding of your business, helping streamline the troubleshooting process.

Business Process Review / Gap Analysis

We often find that a typical real estate company will initially implement only a small percentage of the features and functionality available in their real estate software application.  There is tremendous opportunity to further leverage your investment in the real estate system by automating offline processes and implementing additional components of the software you currently own.  Our Business Process Review / Gap Analysis offering provides your organization with a clear picture of technology-enabled process improvement opportunities.  In as short as a week, REdirect can assess your key business processes and prepare a high level GAP analysis highlighting the areas of opportunity and the costs and benefits for each opportunity.  Based upon our understanding of your business objectives, we develop a roadmap to achieve the opportunities recommended in the Gap Analysis.